Cigniti Technologies
433 Las Colinas Blvd E Ste 1300,
Irving, 75039, TX,
United States
Irving, 75039, TX,
United States
1 469-673-3443
Professional Services
Cigniti Technologies Technographics
Cigniti Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cigniti Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Cigniti Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cigniti Technologies has purchased the following applications: Collect.chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cigniti Technologies is running and its propensity to invest more and deepen its relationship with Collect.chat , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cigniti Technologies revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cigniti Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cigniti Technologies Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cigniti Technologies implemented Collect.chat on its public website. Collect.chat is classified in the Chatbots and Conversational AI category and was deployed to handle conversational visitor engagement and automated on-site form capture. The implementation uses the Collect.chat web widget pattern with templated conversation flows, conditional questions, and scripted interaction paths consistent with Chatbots and Conversational AI functional capabilities. Collect.chat is positioned as the primary on-site chatbot to engage visitors and capture inbound inquiries.
The deployment architecture is client-side embedding across the corporate web estate, configured with conversation templates and qualification logic. Functional modules implemented align with category norms and include conversational lead capture, guided pre-sales qualification flows, and FAQ or information retrieval dialogs. Operational scope centers on web-facing marketing and pre-sales touchpoints, where captured interactions feed the companys lead-handling processes for internal follow up.
Governance and operational ownership are managed by web operations and marketing teams, who control conversation content, template updates, and routing procedures for captured leads. Rollout details are limited to the public website, and ongoing operations follow standard conversational governance practices such as content reviews and usage monitoring. No implementation partner was specified.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Cigniti Technologies deployed Cisco Webex Meetings, a solution in the Audio Video and Web Conferencing category, on its website to serve as the principal web conferencing interface for client engagement and remote collaboration. Cisco Webex Meetings from Cisco Systems was embedded into public facing web pages to provide a direct meeting join experience for external stakeholders.
The implementation emphasized core conferencing modules typical of the category, including multi party audio and video, screen sharing, meeting recording, participant management and moderator controls. Configuration work focused on embedding join flows and branded meeting lobbies, enforcing meeting access controls and configuring recording and moderation settings to align with delivery workflows.
Operational coverage included external client demos and webinars hosted via the corporate site as well as internal consulting and delivery sessions, with the deployment using Cisco Webex Meetings cloud services integrated into the website experience to streamline session initiation. Usage was oriented around client engagement and project delivery functions rather than a single departmental silo.
Governance for Cisco Webex Meetings centered on centralized meeting administration, role based access for hosts and moderators, and policies for scheduling and recording retention, with IT and delivery teams sharing operational responsibilities. The Cisco Webex Meetings implementation established standardized conferencing workflows across client engagement and delivery functions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Cigniti Technologies implemented DocuSign eSignature as a Digital Signing capability on its public website. DocuSign eSignature is embedded to collect electronically executed signatures for client-facing agreements and web-initiated consent forms. The deployment focuses on web-embedded signing flows and server-side envelope initiation tied to customer interactions.
The implementation leverages standard DocuSign eSignature functional components such as template-based document generation, envelope routing, recipient authentication, and audit trail logging to manage the signature lifecycle and compliance evidence. Operational scope centers on customer-facing contract execution and document acceptance processes, with governance emphasizing template controls, role-based access to signing workflows, and retention of signed records. This aligns the Digital Signing capability with customer engagement and legal operations while ensuring a persistent audit record.
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cigniti Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cigniti Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cigniti Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cigniti Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cigniti Technologies Technographics
Cigniti Technologies is a Professional Services organization based in United States,
with around 3100 employees and annual revenues of $450.0 million.
Cigniti Technologies operates a diverse technology stack with applications such as
Collect.chat, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Cigniti Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Collect.chat, Cisco Systems and DocuSign.
Cigniti Technologies recently adopted applications including
Katalon Runtime Engine in 2023, DocuSign eSignature in 2022 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cigniti Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cigniti Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cigniti Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.