CinemaNow
4553 Glencoe Avenue, Suite 200, Marina Del Rey,
Los Angeles, 90292, CA,
United States
Los Angeles, 90292, CA,
United States
310-314-3000
Communications
CinemaNow Technographics
CinemaNow Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CinemaNow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 CinemaNow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CinemaNow has purchased the following applications: Oracle Service Cloud (ex RightNow) for Customer Support in 2014, New Relic APM for Application Performance Management in 2016, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CinemaNow is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CinemaNow revenues, which have grown to $5.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CinemaNow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CinemaNow Tech Stack and Enterprise Applications
CinemaNow CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Service Cloud (ex RightNow) | Customer Support | CRM | Direct from vendor | 2014 | 2014 |
In 2014, CinemaNow implemented Oracle Service Cloud (ex RightNow) for Customer Support. The deployment was cloud hosted and procured direct from the vendor as a vendor managed SaaS subscription, aligning the company with a standardized support platform.
Oracle Service Cloud (ex RightNow) was configured to deliver core Customer Support capabilities including case management, knowledge management, web self service, multichannel support, automated routing and service level workflow orchestration, and analytics for ticketing and contact handling. The configuration emphasized platform native workflows and role based access to support customer service and technical support business functions within CinemaNow's support organization.
Architecturally the solution was deployed as a cloud native, vendor operated environment, with configuration layered through the application UI and administrative consoles. The operational scope focused on CinemaNow's customer service teams in the United States and centralized incident intake across web and contact center channels.
Governance centered on knowledge base ownership, escalation rules, change control for configuration, and defined support role permissions, with the vendor delivering implementation services and ongoing subscription management. Rollout prioritized stabilizing core support processes and codifying service level workflows to provide a single source of truth for Customer Support operations.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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CinemaNow ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
CinemaNow implemented New Relic APM in 2016 to instrument its public website. New Relic APM, categorized as Application Performance Management, was deployed to the web application stack and configured to capture application traces, transaction timing, and error telemetry. The deployment leverages New Relic APM agents on server and application runtimes to collect performance metrics and distributed trace data for the hosted web property.
Operational scope focuses on engineering and operations teams supporting the CinemaNow website, using New Relic APM dashboards and trace views for incident investigation and release verification. Configuration included transaction tracing, error and exception monitoring, metric dashboards, and alerting workflows consistent with Application Performance Management implementations. New Relic APM is referenced in CinemaNow's site source as the active application monitoring tool for the site.
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CinemaNow IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, CinemaNow deployed Amazon EC2 as its primary compute platform for its customer-facing website. CinemaNow implemented Amazon EC2 under the Application Hosting and Computing Services category to host web operations, content delivery workflows, and supporting back-end services.
The deployment is anchored in the Amazon Oregon Region and uses Amazon EC2 virtual machine instances, VPC networking, and standard instance lifecycle management to run web servers and ancillary services. Configuration emphasizes compute provisioning, elastic scaling patterns, and platform-level fault isolation to maintain site availability. The Amazon EC2 implementation includes instance-based compute, attached block storage, and network security groups to control access and traffic.
Operational scope centers on the website and communications-related functions, managed by the companys web operations and infrastructure teams. Governance is organized around cloud account controls and standardized instance provisioning workflows, with monitoring and patching practices aligned to compute lifecycle management. CinemaNow Amazon EC2 Application Hosting and Computing Services relationship centralizes compute ownership for web operations and content delivery in the Amazon Oregon Region.
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CinemaNow
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CinemaNow Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CinemaNow IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CinemaNow digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CinemaNow Technographics
CinemaNow is a Communications organization based in United States,
with around 120 employees and annual revenues of $5.5 million.
CinemaNow operates a diverse technology stack with applications such as
Oracle Service Cloud (ex RightNow), New Relic APM and Amazon EC2,
covering areas like Customer Support, Application Performance Management and Application Hosting and Computing Services.
CinemaNow has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, New Relic and Amazon Web Services (AWS).
CinemaNow recently adopted applications including
Intuit Mailchimp in 2020, Adobe Marketing Cloud (ex Omniture) in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CinemaNow’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CinemaNow’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CinemaNow technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.