Cintac Technographics
Cintac Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cintac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Cintac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cintac has purchased the following applications: Cliengo Chatbot for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Hubspot Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cintac is running and its propensity to invest more and deepen its relationship with Cliengo , Microsoft , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cintac revenues, which have grown to $557.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cintac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cintac Tech Stack and Enterprise Applications
Cintac AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cliengo | Legacy | Cliengo Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Cintac implemented Cliengo Chatbot on its website, deploying a Chatbots and Conversational AI solution to handle customer inquiries and contact capture through its online presence. The implementation centers on the Cliengo Chatbot conversational interface embedded in site pages, positioned to support customer service and sales intake workflows for the company.
The Cliengo Chatbot deployment uses category-aligned capabilities including a web chat widget for real time conversational engagement, automated lead capture and qualification flows, and scripted FAQ and knowledgebase responses to surface product and service information. Configuration work focused on conversation design, intent mapping, and trigger rules for initiating chats, consistent with Chatbots and Conversational AI functional patterns.
Architecturally the solution is delivered as a front end site component integrated into Cintac website pages, with server side handling managed by the vendor platform and client side orchestration embedded in page templates. Operational ownership is aligned to digital and customer experience teams, with the Cliengo Chatbot supporting online customer service and sales functions and providing conversational logs and basic interaction analytics for operational review.
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Cintac Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cintac deployed Microsoft 365 to centralize collaboration and productivity across its organization. The deployment targeted the company’s 900 employees in Chile, aligning Microsoft 365 with corporate communication, document management, and team collaboration needs in the manufacturing business.
The Microsoft 365 implementation included core Collaboration capabilities such as Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, Microsoft Teams for persistent chat and meetings, OneDrive for Business for individual file sync, and Office ProPlus for desktop and browser productivity. The implementation leveraged built-in security and compliance features of Microsoft 365 to enforce access controls and preserve corporate records.
Identity and access management was addressed through Azure Active Directory to provide single sign-on and role-based access, and device policy control used Microsoft Intune and the platform’s native conditional access controls to manage endpoint access. The Microsoft 365 presence is also surfaced on Cintac’s corporate website, indicating browser-based access points for authenticated collaboration and cloud productivity services.
Governance focused on centralized IT policy management and role-driven permissions to support records retention and secure information sharing across corporate functions. The narrative centers on Microsoft 365 as the Collaboration platform for Cintac, with architecture oriented around cloud-hosted services, centralized identity, and platform-native compliance and device management.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Cintac CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Cintac deployed Hubspot Marketing Automation on its public website. Hubspot Marketing Automation was implemented as a cloud-hosted marketing engagement and tracking layer embedded via site instrumentation to capture visitor behavior and inbound lead signals for the marketing organization.
Configuration emphasized Marketing Automation capabilities common to the category, including web forms and lead capture, landing page management, email campaign orchestration, contact property segmentation, and automated workflows to move contacts through lifecycle stages. Operational scope covered digital marketing and demand generation, with centralized campaign configuration and contact data governance maintained by the marketing team, and analytics and reporting modules used to monitor engagement across web channels.
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Marketing Automation | CRM |
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2018 | 2018 |
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Cintac IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Cintac
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cintac Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||