CipherCloud
4353 North 1st Street Suite 100,
San Jose, 95110, CA,
United States
San Jose, 95110, CA,
United States
1 855-524-7437
Professional Services
CipherCloud Technographics
CipherCloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CipherCloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 CipherCloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CipherCloud has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CipherCloud is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CipherCloud revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CipherCloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CipherCloud Tech Stack and Enterprise Applications
CipherCloud ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, CipherCloud implemented Oracle NetSuite ERP. The initiative targeted the ERP Financial category and established Oracle NetSuite ERP as the system of record for accounts payable and core financial transactions.
The implementation configured accounts payable and general ledger capabilities, including structured invoice intake, document attachment, and routed approval workflows. Finance staff were required to review over 160 invoices per month to verify appropriate documentation and approvals while ensuring all invoice fields matched records in NetSuite, embedding invoice validation into daily AP operations.
Configuration emphasized transaction validation against NetSuite master data and transaction records, enforcing field level accuracy during approval and posting. Oracle NetSuite ERP centralized vendor data, invoice statuses, and audit trails to support month end close processes and compliance oriented workflows.
Operational scope concentrated on the finance and accounts payable functions at CipherCloud, with approvals based on user roles and documented governance for invoice acceptance. Process changes focused on workflow orchestration, documentation retention, and auditability inside Oracle NetSuite ERP to align financial operations with ERP Financial controls.
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CipherCloud HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 CipherCloud deployed iCIMS Recruit Applicant Tracking System to centralize recruiting operations and standardize candidate lifecycle management. The iCIMS Recruit Applicant Tracking System became the primary repository for job postings, candidate records, and interview workflows used by in-house recruiters, hiring managers, and external recruiting agencies.
Configuration focused on core Applicant Tracking System capabilities, including job requisition and posting management, structured interview scheduling, candidate status tracking, and offer letter workflow support. Talent acquisition staff used the system to log and maintain candidate records, coordinate background and employment reference checks, and capture pipeline data for monthly recruiting reports.
Operational coverage included day-of-interview coordination at company headquarters, where designated recruiters served as primary contacts for candidates and interviewers, and managed travel and hotel arrangements for on-site candidates. The deployment supported cross-functional collaboration between talent acquisition, HR, and hiring managers, and extended to interactions with external recruiting agencies through shared scheduling and candidate status updates.
Governance emphasized standardized scheduling procedures, interview day responsibilities, and candidate communication protocols to ensure consistent treatment of applicants and maintain recruiting transparency. Reporting and pipeline metrics were produced monthly to inform hiring cadence and resource planning, while onboarding support and New Employee Orientation were coordinated as part of the iCIMS Recruit Applicant Tracking System driven talent acquisition workflow.
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CipherCloud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, CipherCloud implemented LiveChat on its public website to support customer engagement and inbound inquiries. The deployment used LiveChat within its Chatbots and Conversational AI tooling to provide a persistent web chat widget accessible across marketing and support pages, with the LiveChat application serving as the primary conversational interface.
Configuration emphasized embedding the LiveChat widget site wide, defining agent queues and routing rules, and enabling transcript capture and reporting for operational visibility. Functional capabilities implemented reflect common Chatbots and Conversational AI patterns, including real time agent chat, proactive chat triggers, canned responses, session transcripts, and an agent console to manage concurrent conversations. Operational ownership is concentrated in sales and customer support teams, with the system used for lead intake and support triage across the United States. Governance focused on standardized escalation workflows and curated canned reply libraries to ensure consistent customer interactions.
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CipherCloud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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CipherCloud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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CipherCloud TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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CipherCloud PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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CipherCloud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CipherCloud CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CipherCloud
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, Business Development | VP | Sales | |
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VP Finance /CFO | VP | Finance | |
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Director of Digital Marketing/Operations | Director | Marketing | |
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AR Specialist | Manager | Finance | |
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HR & Finance Manager | Manager | HR | |
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Founder and CEO | CXO | Finance | |
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Apps Being Evaluated by CipherCloud Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CipherCloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CipherCloud digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CipherCloud Technographics
CipherCloud is a Professional Services organization based in United States,
with around 310 employees and annual revenues of $40.0 million.
CipherCloud operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
CipherCloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and LiveChat, Inc..
CipherCloud recently adopted applications including
Hubspot Marketing Automation in 2021, OneTrust Cookie Consent in 2021 and Wowrack Cloud Hosting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CipherCloud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CipherCloud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CipherCloud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.