Cisco United Kingdom
9-11 New Square, Bedfont Lakes,
Feltham, TW14 8HA,
United Kingdom
Feltham, TW14 8HA,
United Kingdom
44 20 8824-1000
Communications
Cisco United Kingdom Technographics
Cisco United Kingdom Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cisco United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3467 Cisco United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cisco United Kingdom has purchased the following applications: Mercer Darwin for Benefits Administration in 2010, Itonics Innovation OS for Collaboration in 2019, Pacvue Commerce for eCommerce in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cisco United Kingdom is running and its propensity to invest more and deepen its relationship with Mercer , Itonics , Pacvue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cisco United Kingdom revenues, which have grown to $13.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cisco United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cisco United Kingdom Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin | Benefits Administration | HCM | n/a | 2010 | 2010 |
In 2010, Cisco United Kingdom worked with Thomsons Online Benefits, now Mercer Darwin, to launch the i-Benefit@Cisco online benefits portal, leveraging Mercer Darwin in the Benefits Administration category. The implementation targeted Cisco employees across the UK and Ireland and centralized benefits enrollment and employee communications into a single web-based HR portal.
The deployment configured standard Benefits Administration capabilities, with inferred use of flexible benefits and total reward modules to enable online enrollment, self-service benefit elections, and consolidated benefits communications. Mercer Darwin served as the managed platform, supporting portal-driven engagement and HR-facing administration workflows for benefits processing.
Governance and operational scope focused on centralizing HR and benefits administration for the UK and Ireland population, shifting enrollment and communication workflows to the portal. The rollout delivered approximately 94% employee login rates, higher pension take-up, and material administration and tax savings for the UK and Ireland population as reported, demonstrating strong adoption and process consolidation.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Itonics | Legacy | Itonics Innovation OS | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Cisco United Kingdom implemented Itonics Innovation OS to operate its Technology Radar and centralize technology foresight workflows. The deployment leveraged the Collaboration capabilities of Itonics Innovation OS to create a single platform for scouting, evaluation and publication that feeds internal innovation programs.
Itonics Innovation OS was configured to accept distributed intake from approximately 150 technology scouts worldwide, with structured evaluation workflows and a quarterly publication pipeline for radar reports. Functional configuration focused on scouting intake, evaluation scoring, a managed repository for radar artifacts, and publication pipelines to disseminate findings across business units. The platform served as Cisco’s single point of truth for tech scouting and published radar content.
Operational scope covered global technology scouts and internal innovation teams, with a quarterly cadence for Technology Radar deliveries that supply multiple innovation initiatives. Governance emphasized centralized stewardship of the Technology Radar, scheduled review and publication workflows, and role aligned responsibilities for scouts and reviewers. The published case study documents a rapid rollout where the Itonics Innovation OS became the authoritative source for technology scouting and dissemination across Cisco business units.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pacvue | Legacy | Pacvue Commerce | eCommerce | eCommerce | Merkle | 2024 | 2024 |
In 2024, Cisco United Kingdom implemented Pacvue Commerce, adopting an eCommerce solution to optimize its Amazon advertising across five European markets including the United Kingdom, France, Germany, Spain, and Italy. The engagement used Pacvue Commerce to centralize campaign management and automate advertising workflows for product listings sold through Amazon.
Configuration focused on eCommerce advertising automation modules, specifically keyword research, dayparting, and budget pacing, with algorithmic bid management and scheduling controls implemented to improve campaign efficiency. Pacvue Commerce provided campaign creation, segmentation, and reporting capabilities to align marketplace tactics with advertising objectives.
Operational coverage included marketing and ecommerce teams across the five markets, with Pacvue Commerce integrated directly with Amazon advertising accounts to orchestrate campaigns across markets. The implementation was executed via agency Merkle, which acted as the implementation partner and managed optimization rules, daily pacing, and workflow handoffs between central marketing and local market operators.
Governance changes introduced centralized campaign governance and new optimization cadences, formalizing keyword research and dayparting processes under Pacvue Commerce driven automation. The engagement delivered a reported 22 percent increase in return on ad spend and higher revenue and orders as a result of the automated Amazon advertising optimizations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR), Threat Modeling | CyberSecurity |
|
2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Cisco United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cisco United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cisco United Kingdom Technographics
Cisco United Kingdom is a Communications organization based in United Kingdom,
with around 3467 employees and annual revenues of $13.73 billion.
Cisco United Kingdom operates a diverse technology stack with applications such as
Mercer Darwin, Itonics Innovation OS and Pacvue Commerce,
covering areas like Benefits Administration, Collaboration and eCommerce.
Cisco United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mercer, Itonics and Pacvue.
Cisco United Kingdom recently adopted applications including
Pacvue Commerce in 2024, Criminal IP ASM in 2024 and Itonics Innovation OS in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cisco United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cisco United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cisco United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.