Brooklyn, 11221, NY,
United States
Citadel Care Centers Technographics
Citadel Care Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citadel Care Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Citadel Care Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citadel Care Centers has purchased the following applications: Sage 50 for ERP Financial in 2015, SmartLinx ATS for Applicant Tracking System in 2015, GoDaddy for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citadel Care Centers is running and its propensity to invest more and deepen its relationship with Sage , SmartLinx , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citadel Care Centers revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citadel Care Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citadel Care Centers Tech Stack and Enterprise Applications
Citadel Care Centers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Citadel Care Centers implemented Sage 50 as an ERP Financial application to centralize accounting, purchasing, and payroll interfacing across administrative functions. The deployment targeted core back office activities for purchasing and accounts payable, and linked accounting records to human resources and payroll administration.
Sage 50 was configured to support accounts payable workflows, vendor and purchasing controls, general ledger posting, and financial reporting typical of an ERP Financial implementation. Configuration emphasized AP invoice processing and purchasing module setups, with automation around batch posting and reconciliations to align office accounting practices with payroll and HR inputs.
Integrations were implemented with the Smartlinx 5 payroll program and the Point Click Care program as stated in operational notes, enabling payroll and care-management data to feed accounting entries. Operational coverage included administrative assistants, the purchasing department, accounts payable clerks, payroll administrators, and HR staff, with desktop Sage 50 installations alongside Office 7 on workstations used for data entry and recordkeeping.
Governance and workflow restructuring focused on standardizing AP approval routing, vendor payment controls, payroll reconciliation routines, and coordination between HR processes such as WOTC screening, FMLA tracking, AHCA BGS administration, OSHA and workers compensation recording. System ownership rested with internal finance and HR teams, with procedural controls instituted to align receptionist, recruitment, and orientation activities with payroll and accounting recordkeeping.
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Citadel Care Centers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartLinx | Legacy | SmartLinx ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Citadel Care Centers deployed SmartLinx ATS to manage recruiting and onboarding across its five nursing homes. SmartLinx ATS is an Applicant Tracking System used to develop, facilitate, and implement all phases of the recruitment and onboarding process for clinical and nonclinical roles.
The implementation emphasized core Applicant Tracking System capabilities including requisition management, candidate sourcing and screening, applicant tracking, interview scheduling, offer management, and onboarding task orchestration. Configuration prioritized role based workflows for nursing positions, credential tracking, and standardized hiring checklists to meet healthcare staffing requirements.
Operational coverage included HR and Talent Acquisition activities across the five nursing home sites, aligning hiring pipelines for nursing leadership, direct care staff, and support functions. The deployment supported centralized candidate pools, position templating, and consistent onboarding steps across sites to streamline workforce planning for the organization’s approximately 2,500 employees.
Governance established standardized approval gates and HR owner responsibilities, with automated notifications and status tracking configured to reduce manual handoffs. Rollout included site level user provisioning and training for hiring managers and HR staff to operationalize recruitment workflows using SmartLinx ATS.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Citadel Care Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015 Citadel Care Centers deployed GoDaddy as its Application Hosting and Computing Services to host its public website and centralize domain management. The deployment established GoDaddy as the primary platform for the company website, aligning Citadel Care Centers GoDaddy Application Hosting and Computing Services with corporate hosting responsibilities for online presence and patient-facing information.
The implementation included standard hosting capabilities typical of the Application Hosting and Computing Services category, specifically domain registration and DNS management, web hosting provisioning, SSL certificate management, and email hosting tied to the corporate domain. Configuration emphasized centralized account administration and certificate lifecycle processes to reduce fragmentation of site management.
Operational coverage focused on the company website and associated public web properties for Citadel Care Centers in the United States, supporting marketing and patient engagement functions. Governance centered on account-level controls within GoDaddy, with administrative roles assigned for domain renewals and hosting configuration to ensure consistent publishing workflows and security posture.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Citadel Care Centers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Citadel Care Centers
Apps Being Evaluated by Citadel Care Centers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||