CITIC Group
32nd Floor 1 Tim Mei Avenue Central,
Hong Kong, x,
Hong Kong
Hong Kong, x,
Hong Kong
852 2820 2111
Banking and Financial Services
CITIC Group Technographics
CITIC Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CITIC Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 188862 CITIC Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CITIC Group has purchased the following applications: Oracle PeopleSoft ATS for Recruiting, Applicant Tracking System in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CITIC Group is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CITIC Group revenues, which have grown to $124.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CITIC Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CITIC Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, CITIC Group deployed Oracle PeopleSoft ATS to manage its career site and candidate intake. Oracle PeopleSoft ATS is implemented on their website and functions as the enterprise Recruiting,Applicant Tracking System for posting vacancies, capturing applicant submissions, and tracking candidate lifecycle events. The implementation positions Oracle PeopleSoft ATS as the central platform for applicant-facing job listings and initial screening workflows.
The configuration emphasizes core applicant tracking modules including requisition management, candidate profile capture, resume parsing, workflow routing for hiring manager review, and interview scheduling. The deployment exposes job listings on the public corporate career portal and applies role based access for recruiters and hiring managers, with configurable approval workflows and status communications to applicants. Governance centers on centralized recruiting workflows and system based routing, while reporting and data export capabilities are provisioned to support HR operations and recruiting analytics within the Recruiting,Applicant Tracking System environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, CITIC Group implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed as a web-embedded Audio Video and Web Conferencing capability on the corporate website to provide browser-based meeting access and public-facing conferencing services.
The implementation centers on core Audio Video and Web Conferencing functionality, including multi-party video conferencing, screen sharing, scheduling and calendar-driven meeting orchestration, recording and playback, and participant management and controls. Cisco Webex Meetings was configured to support both ad hoc and scheduled sessions, with meeting templates and host controls aligned to corporate communication workflows.
Deployment is focused on the corporate website as the primary access surface, enabling external stakeholder engagement and client facing interactions through browser clients and web links. Operational coverage spans customer and partner engagement channels and internal communications that originate from the public site, with capacity for large virtual events and one to one meetings through the same platform.
Governance and operational processes emphasize centralized meeting provisioning on the website, access controls and participant authentication flows, scheduling policies and retention of recorded sessions to meet communication and compliance needs. CITIC Group, Cisco Webex Meetings, Audio Video and Web Conferencing and corporate communications are expressed as integrated components of the firm’s external engagement infrastructure.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, CITIC Group deployed Salesforce Sales Cloud to support its Sales Automation,CRM,Sales Engagement initiatives. The deployment places Salesforce Sales Cloud at the center of customer acquisition workflows and digital lead capture, with the vendor application explicitly used on their website to funnel prospects into the corporate CRM.
The implementation emphasizes standard CRM modules common to Sales Cloud, including account and contact management, lead-to-opportunity conversion, opportunity and pipeline management, and sales engagement capabilities for sequencing and activity tracking. Configuration work focused on data model alignment for corporate accounts and contact hierarchies, opportunity stage standardization, and sales process orchestration through platform automation and workflow rules.
Operational integration is concentrated on website-driven lead capture and routing, where web forms and digital prospecting channels populate Salesforce records and assign leads to commercial and sales teams for follow up. The deployment scope targets enterprise sales and commercial functions, using Sales Cloud as the primary system of record for sales activities and engagement history.
Governance centers on role based access controls, standardized opportunity lifecycle definitions, and process ownership within sales operations to enforce data quality and handoff rules. Automation and orchestration within Salesforce Sales Cloud are used to streamline lead distribution and sales activity tracking, supporting consistent sales execution across the organization.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CITIC Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CITIC Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CITIC Group Technographics
CITIC Group is a Banking and Financial Services organization based in Hong Kong,
with around 188862 employees and annual revenues of $124.73 billion.
CITIC Group operates a diverse technology stack with applications such as
Oracle PeopleSoft ATS, Cisco Webex Meetings and Salesforce Sales Cloud,
covering areas like Recruiting, Applicant Tracking System, Audio Video and Web Conferencing and Sales Automation, CRM, Sales Engagement.
CITIC Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Salesforce.
CITIC Group recently adopted applications including
Salesforce Sales Cloud in 2021, NASDAQ Calypso Treasury & Liquidity in 2020 and Commvault Backup & Recovery in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CITIC Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CITIC Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CITIC Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.