Ulverston, LA12 0AA,
United Kingdom
Citrus-Lime Technographics
Citrus-Lime Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citrus-Lime and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Citrus-Lime employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citrus-Lime has purchased the following applications: CitrusLime Cloud POS for Point Of Sale in 2019, Tawk.to for Chatbots and Conversational AI in 2018, Timely Appointments for Online Meeting Scheduling in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citrus-Lime is running and its propensity to invest more and deepen its relationship with CitrusLime , Tawk.to , Timely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citrus-Lime revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citrus-Lime intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citrus-Lime Tech Stack and Enterprise Applications
Citrus-Lime ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CitrusLime | Legacy | CitrusLime Cloud POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Citrus-Lime deployed CitrusLime Cloud POS to power point of sale functionality on its corporate website. CitrusLime Cloud POS is used as a cloud-hosted, web-based Point Of Sale application embedded in the Citrus-Lime website, providing online checkout and order capture capabilities aligned with the company’s professional services business presence in the United Kingdom.
CitrusLime Cloud POS implementation aligns with standard Point Of Sale functional areas, including product catalog management, online checkout and payment capture, order management, basic inventory visibility, and customer profile records. For an 18 employee firm, administration and configuration are concentrated through the application’s web administration console, which centralizes pricing, catalog updates, and transactional workflows for e-commerce and customer-facing sales functions. Governance is therefore operationally lightweight, with configuration and daily operations handled by a small commerce or operations owner rather than a multi-layered IT organization.
|
Citrus-Lime AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Citrus-Lime deployed Tawk.to on its public website. Citrus-Lime implemented Tawk.to as a Chatbots and Conversational AI application to provide website customer engagement and support for its professional services business.
Deployment is website based, embedding the Tawk.to chat widget to capture visitor messages and route them to internal staff, and the configuration uses the Tawk.to dashboard for agent provisioning, canned responses, and session monitoring. Functional capabilities implemented align with the Chatbots and Conversational AI category, including live chat, visitor presence indicators, scripted replies, and asynchronous message history to support customer service and sales inquiries. Operational scope is focused on the corporate website supporting support and sales workflows within Citrus-Lime, with governance centered on centralized account administration and real time agent handling rather than multi site orchestration.
|
Citrus-Lime Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Timely | Legacy | Timely Appointments | Online Meeting Scheduling | Collaboration | n/a | 2020 | 2020 |
In 2020, Citrus-Lime deployed Timely Appointments as an on-site booking engine. Timely Appointments is used on their website to provide Online Meeting Scheduling for client consultations and service appointments, delivering a customer-facing scheduling interface embedded on the public site that supports appointment types, time-slot availability, and automated confirmation workflows.
Configuration emphasized appointment templates, staff availability management, and customer notification settings, reflecting typical Online Meeting Scheduling capabilities. Operational governance centered on booking rules and calendar-based availability controls, with handoffs into delivery workflows organized at the team level. Administration and scheduling settings were managed through the Timely Appointments admin console. Timely Appointments is instrumented directly on the Citrus-Lime website as the primary scheduling touchpoint.
|
Citrus-Lime eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
Citrus-Lime CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
Citrus-Lime PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Citrus-Lime IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Citrus-Lime
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Citrus-Lime Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||