City of Alcoa, TN
223 Associates Boulevard,
Alcoa, 37701, TN,
United States
Alcoa, 37701, TN,
United States
1 865-380-4700
Government
City of Alcoa, TN Technographics
City of Alcoa, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Alcoa, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 287 City of Alcoa, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Alcoa, TN has purchased the following applications: Trimble Cityworks AMS for Enterprise Asset Management in 2019, CivicCMS for Web Content Management in 2015, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Alcoa, TN is running and its propensity to invest more and deepen its relationship with Cityworks, a Trimble Company , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Alcoa, TN revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Alcoa, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Alcoa, TN Tech Stack and Enterprise Applications
City of Alcoa, TN ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Trimble Cityworks AMS | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, City of Alcoa, TN deployed Trimble Cityworks AMS as its Enterprise Asset Management solution. The Trimble Cityworks AMS instance is delivered via the municipality's Cityworks web portal at cw.cityofalcoa-tn.gov and is positioned to centralize asset records and work management for municipal operations.
The implementation reflects core Enterprise Asset Management functionality, including asset inventory and hierarchy management, work order creation and lifecycle tracking, preventive maintenance scheduling, and inspection workflows. Configuration emphasizes field-to-office coordination and mobile-enabled work assignment, consistent with standard EAM operational modules.
Operational coverage is web accessible through the Cityworks portal, supporting municipal departments such as public works, utilities, fleet, and parks maintenance. The deployment consolidates operational data and provides a single access point for field crews and administrative staff, aligning asset records with day to day maintenance activities.
Governance appears focused on role based access controls and structured work assignment workflows to enforce maintenance processes and asset lifecycle governance. Trimble Cityworks AMS is referenced on the City of Alcoa website as the municipality's Enterprise Asset Management application, indicating an institutionalized system for municipal asset and work management.
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Government ERP | ERP Services and Operations |
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2020 | 2021 |
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City of Alcoa, TN Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicCMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, the City of Alcoa, TN deployed CivicCMS to power its municipal website. CivicCMS serves as the citys Web Content Management platform, centralizing public-facing content for news, announcements, event calendars, and service information across the city website.
The implementation focused on content management capabilities common to Web Content Management systems, including WYSIWYG content authoring, structured content types, calendar and news modules, template driven page construction, and permission controls for editorial roles. Governance emphasized editorial ownership and publishing approvals to coordinate content across municipal business functions such as communications and resident services, with workflows configured to enforce review and publication processes using CivicCMS.
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City of Alcoa, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Alcoa, TN implemented Granicus govDelivery as a Citizen Engagement solution, deploying Granicus govDelivery on its public website to manage resident subscriptions and outbound communications. The platform is positioned to support municipal citizen communications and public information distribution via web-based subscription channels.
The implementation centered on core citizen engagement capabilities, including email notification delivery, subscription list management, audience segmentation, templated messaging and scheduled content distribution. Granicus govDelivery provides administrative consoles for composing messages, managing opt-in preferences, and tracking delivery metrics, aligning with standard citizen engagement functional workflows.
Operational coverage emphasizes the citys communications and public information functions, with the application integrated into the municipal website through embedded subscription forms and content distribution points. Governance activity focuses on editorial workflow for message approval, subscriber consent management, and schedule-based dissemination to ensure consistent public outreach and compliance with notification preferences.
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Citizen Engagement | CRM |
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2015 | 2015 |
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City of Alcoa, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Alcoa, TN PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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City of Alcoa, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of Alcoa, TN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Alcoa, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Alcoa, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Alcoa, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Alcoa, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Alcoa, TN Technographics
City of Alcoa, TN is a Government organization based in United States,
with around 287 employees and annual revenues of $30.0 million.
City of Alcoa, TN operates a diverse technology stack with applications such as
Trimble Cityworks AMS, CivicCMS and Granicus govDelivery,
covering areas like Enterprise Asset Management, Web Content Management and Citizen Engagement .
City of Alcoa, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cityworks, a Trimble Company, CivicPlus and Granicus.
City of Alcoa, TN recently adopted applications including
Esri Arcgis in 2021, Barracuda Email Security Gateway in 2021 and Cityworks PLL in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Alcoa, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Alcoa, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Alcoa, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.