Alhambra, 91801, CA,
United States
City of Alhambra United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Alhambra United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 City of Alhambra United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Alhambra United States has purchased the following applications: Progressive Solutions QuickServe PaymentCentral for Payment Processing in 2014, Microsoft 365 for Collaboration in 2024, AudioEye for Web Content Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Alhambra United States is running and its propensity to invest more and deepen its relationship with Progressive Solutions , Microsoft , AudioEye or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Alhambra United States revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Alhambra United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progressive Solutions | Legacy | Progressive Solutions QuickServe PaymentCentral | Payment Processing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 the City of Alhambra implemented Progressive Solutions QuickServe PaymentCentral as part of a broader QuickServe suite deployment. The Payment Processing implementation supports business licensing, web renewals and central cashiering to serve finance and revenue operations in Alhambra, California.
The deployment included Progressive Solutions QuickServe modules LicenseTrack, RevenueTrack and PaymentCentral, configured to manage licensing lifecycles, online renewal transactions and centralized cashier workflows. Configuration focused on automated fee calculations and consolidated reporting capabilities, aligning license administration with municipal revenue recovery and renewal throughput processes.
Operational scope covered the city finance and revenue teams, business licensing staff and central cashiering points, with the PaymentCentral component embedded in web renewal flows and in-person cashier processing. The implementation consolidated permit and licensing payment handling into a single Payments Processing and revenue tracking path, enabling consistent transaction records across licensing and revenue modules.
Governance changes emphasized centralized cashiering controls and standardized reporting workflows to support ongoing revenue recovery and license renewal administration. Staff-level benefits documented by the vendor include simplified reporting and automated fee calculations, which were cited as operational advantages following the Progressive Solutions QuickServe PaymentCentral deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2025 | 2025 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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