City Of Ames Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Ames and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 City Of Ames employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Ames has purchased the following applications: CentralSquare Payments for Payment Processing in 2022, CentralSquare Naviline HRIS for Core HR in 2022, CentralSquare Enterprise Suite for Government ERP in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Ames is running and its propensity to invest more and deepen its relationship with CentralSquare , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Ames revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Ames intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In May 2022 the City of Ames implemented CentralSquare Payments into its NaviLine ERP to modernize citizen payment channels and reduce manual finance work. CentralSquare Payments was deployed as the citys Payment Processing platform to centralize payment capture for municipal services and to provide an integrated payment channel for residents.
The implementation configured CentralSquare Payments to handle payments for utilities, permits, and fines, and to feed transaction data into NaviLine ERP for posting and reconciliation. Functional capabilities emphasized in the deployment included online payment processing, support for phone-in and in-person payment channels, and automated reconciliation workflows to reduce manual ledger adjustments.
Integration scope covered municipal finance operations across the City of Ames in Iowa, specifically the finance team responsible for utilities billing, permitting fees, and fine collections, and the citizen-facing payment portal. The integration connected payment transaction flows directly into NaviLine ERP to streamline posting and ledger alignment while preserving municipal billing and permit workflows.
The project delivered explicit operational outcomes reported by the city, including an immediate increase in online payments, a dramatic decline in phone-in payments, and faster reconciliation for the finance team, which reduced manual finance work across affected business functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Naviline HRIS | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, City Of Ames implemented CentralSquare Naviline HRIS as its Core HR platform for municipal HR and payroll management. The deployment aligned with the city’s long-standing NaviLine ERP footprint and positioned CentralSquare Naviline HRIS to support centralized employee records and HR workflow orchestration across municipal administration.
CentralSquare Naviline HRIS was configured to provide standard Core HR capabilities including employee master data, payroll interfacing, benefits administration, and HR process automation consistent with municipal HR operations. Configuration emphasized role-based access and integrations to support payroll and finance handoffs, reflecting Core HR functional workflows for a small municipal organization.
In May 2022 the city integrated CentralSquare Payments into its NaviLine ERP environment to streamline payments and reconciliation, linking citizen-facing payment channels to municipal financial controls. That payments integration operated alongside CentralSquare Naviline HRIS to reduce manual reconciliation work between HR-driven payroll interfaces and the city’s payments processes, supporting finance and customer service departments.
Governance and rollout were coordinated across HR and finance functions to align workflows and reconciliation procedures with the CentralSquare Naviline HRIS and payments integration. The 2022 integration reduced manual tasks, sped payment processing, and increased online payments for the community, improving operational efficiency in citizen payment handling.
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Payroll | HCM |
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1990 | 1990 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Enterprise Suite | Government ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City Of Ames implemented CentralSquare Enterprise Suite as its Government ERP for finance and payments. The implementation integrated CentralSquare Payments into the city's long-standing Naviline ERP platform to streamline citizen payments, with the payment integration date recorded in May 2022 in CentralSquare's customer case study. The deployment emphasized payment processing capabilities alongside core municipal finance functions.
The finance and payments implementation configured CentralSquare Payments to process online transactions and manage citizen-facing payment workflows, reducing manual workload for the finance team. Operational scope focused on the finance department and citizen payment channels, and the integration is documented in CentralSquare's case study for Ames. Reported outcomes included increased online payments and reduced call volume to municipal offices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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Utilities Customer Care and Billing | CRM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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