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City of Ball Ground, GA Tech Stack and Enterprise Applications

City of Ball Ground, GA ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House ERP ERP Financial ERP n/a 2009 2009
In 2009, City of Ball Ground, GA implemented an In-House ERP in the ERP Financial category. The In-House ERP was developed and operated by municipal staff, with deployment and ongoing administration managed by the citys internal IT and finance personnel. The initial implementation concentrated on consolidating municipal accounting and administrative financial records under a single system rather than procuring third party commercial software. The system serves as the central financial record and ledger control point for city operations. Configuration emphasized core ERP Financial modules including general ledger, accounts payable, accounts receivable, budget management, fixed asset tracking, and basic procurement workflows, aligned to municipal fund accounting practices. Operational coverage targeted city finance and administrative functions, supporting unified chart of accounts, grant accounting workflows, vendor payment processing, and revenue collection bookkeeping. Governance and rollout were executed internally, with a phased activation of modules, documented operating procedures, and staff training coordinated by finance leadership and IT operators. Primary Research performed by ARTW and ARTW Research Team provided the implementation details.
City of Ball Ground, GA CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CentralSquare Legacy CentralSquare USTI asyst:Utility Billing Utilities Customer Care and Billing CRM n/a 2020 2020
In 2020, City of Ball Ground, GA implemented CentralSquare USTI asyst:Utility Billing to provide online utility account management and municipal billing under the Utilities Customer Care and Billing category. The deployment emphasized a web-facing eBill portal with citizen registration and sign in flows, email delivery guidance and privacy policy links, and customer service contact routing described on the portal landing page. The portal includes account authentication, password reset, and whitelist instructions to ensure municipal emails reach customer inboxes, and it surfaces webmaster feedback mechanisms for site issues. CentralSquare USTI asyst:Utility Billing was configured to support core Utilities Customer Care and Billing capabilities such as customer account management, bill generation and statement presentation, configurable billing cycles, and electronic bill delivery. The implementation included self-service registration and sign-in workflows for residents, aligning the application with typical utility billing functional modules including invoicing, notice distribution, and customer correspondence handling. CentralSquare USTI asyst:Utility Billing was explicitly used as the system of record for the city’s online billing interface and customer interactions. Operational coverage focused on municipal utility billing and customer service functions for the City of Ball Ground, GA, with the eBill web portal servicing resident account access and inquiries. Governance around authentication flows, email communication policies, and web support contact points was implemented through the portal content, including privacy policy and webmaster reporting. The deployment narrative centers on delivering citizen-facing billing and account services within the Utilities Customer Care and Billing application scope.
City of Ball Ground, GA PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Esri Legacy Esri Arcgis Geographic Information System PLM and Engineering n/a 2022 2022
In 2022, City of Ball Ground, GA implemented Esri Arcgis on its municipal website to deliver public-facing mapping and spatial information. The deployment leverages Esri Arcgis as a Geographic Information System to publish interactive maps and map services for citizens and municipal staff, positioning spatial data as a primary information layer on the city site. The implementation focuses on web map embedding and hosted spatial layers, using Esri Arcgis capabilities to serve basemaps, vector layers, attribute-driven symbology, and interactive map viewers. Configuration work likely centered on creating topic-specific web maps, configuring layer visibility and pop-ups, and enabling basic map search and navigation functions that are typical for Geographic Information System implementations. Operationally the use of Esri Arcgis is scoped to the City of Ball Ground website, supporting public access to municipal spatial data and providing a reference platform for internal departments. Governance appears oriented around web map publication and content updates where municipal staff maintain layer refresh schedules and map configurations, aligning mapping workflows with the city website content management process.
City of Ball Ground, GA IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at City of Ball Ground, GA

First Name Last Name Title Function Department Email Phone
Finance Director Director Finance
City Manager Manager Finance

Apps Being Evaluated by City of Ball Ground, GA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Ball Ground, GA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Ball Ground, GA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of Ball Ground, GA Technographics
City of Ball Ground, GA is a Government organization based in United States, with around 40 employees and annual revenues of $5.0 million.
City of Ball Ground, GA operates a diverse technology stack with applications such as In-House ERP, CentralSquare USTI asyst:Utility Billing and Esri Arcgis, covering areas like ERP Financial, Utilities Customer Care and Billing and Geographic Information System.
City of Ball Ground, GA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, CentralSquare and Esri.
City of Ball Ground, GA recently adopted applications including Esri Arcgis in 2022, CentralSquare USTI asyst:Utility Billing in 2020 and Liquid Web Cloud Servers in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Ball Ground, GA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates City of Ball Ground, GA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Ball Ground, GA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.