Ball Ground, 30107, GA,
United States
City of Ball Ground, GA Technographics
City of Ball Ground, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ball Ground, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 City of Ball Ground, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Ball Ground, GA has purchased the following applications: In-House ERP for ERP Financial in 2009, CentralSquare USTI asyst:Utility Billing for Utilities Customer Care and Billing in 2020, Esri Arcgis for Geographic Information System in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ball Ground, GA is running and its propensity to invest more and deepen its relationship with In-House Applications , CentralSquare , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Ball Ground, GA revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ball Ground, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Ball Ground, GA Tech Stack and Enterprise Applications
City of Ball Ground, GA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, City of Ball Ground, GA implemented an In-House ERP in the ERP Financial category. The In-House ERP was developed and operated by municipal staff, with deployment and ongoing administration managed by the citys internal IT and finance personnel. The initial implementation concentrated on consolidating municipal accounting and administrative financial records under a single system rather than procuring third party commercial software. The system serves as the central financial record and ledger control point for city operations.
Configuration emphasized core ERP Financial modules including general ledger, accounts payable, accounts receivable, budget management, fixed asset tracking, and basic procurement workflows, aligned to municipal fund accounting practices. Operational coverage targeted city finance and administrative functions, supporting unified chart of accounts, grant accounting workflows, vendor payment processing, and revenue collection bookkeeping. Governance and rollout were executed internally, with a phased activation of modules, documented operating procedures, and staff training coordinated by finance leadership and IT operators. Primary Research performed by ARTW and ARTW Research Team provided the implementation details.
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City of Ball Ground, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare USTI asyst:Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, City of Ball Ground, GA implemented CentralSquare USTI asyst:Utility Billing to provide online utility account management and municipal billing under the Utilities Customer Care and Billing category. The deployment emphasized a web-facing eBill portal with citizen registration and sign in flows, email delivery guidance and privacy policy links, and customer service contact routing described on the portal landing page. The portal includes account authentication, password reset, and whitelist instructions to ensure municipal emails reach customer inboxes, and it surfaces webmaster feedback mechanisms for site issues.
CentralSquare USTI asyst:Utility Billing was configured to support core Utilities Customer Care and Billing capabilities such as customer account management, bill generation and statement presentation, configurable billing cycles, and electronic bill delivery. The implementation included self-service registration and sign-in workflows for residents, aligning the application with typical utility billing functional modules including invoicing, notice distribution, and customer correspondence handling. CentralSquare USTI asyst:Utility Billing was explicitly used as the system of record for the city’s online billing interface and customer interactions.
Operational coverage focused on municipal utility billing and customer service functions for the City of Ball Ground, GA, with the eBill web portal servicing resident account access and inquiries. Governance around authentication flows, email communication policies, and web support contact points was implemented through the portal content, including privacy policy and webmaster reporting. The deployment narrative centers on delivering citizen-facing billing and account services within the Utilities Customer Care and Billing application scope.
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City of Ball Ground, GA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2022 | 2022 |
In 2022, City of Ball Ground, GA implemented Esri Arcgis on its municipal website to deliver public-facing mapping and spatial information. The deployment leverages Esri Arcgis as a Geographic Information System to publish interactive maps and map services for citizens and municipal staff, positioning spatial data as a primary information layer on the city site.
The implementation focuses on web map embedding and hosted spatial layers, using Esri Arcgis capabilities to serve basemaps, vector layers, attribute-driven symbology, and interactive map viewers. Configuration work likely centered on creating topic-specific web maps, configuring layer visibility and pop-ups, and enabling basic map search and navigation functions that are typical for Geographic Information System implementations.
Operationally the use of Esri Arcgis is scoped to the City of Ball Ground website, supporting public access to municipal spatial data and providing a reference platform for internal departments. Governance appears oriented around web map publication and content updates where municipal staff maintain layer refresh schedules and map configurations, aligning mapping workflows with the city website content management process.
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City of Ball Ground, GA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Ball Ground, GA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Director | Director | Finance | ||||
| City Manager | Manager | Finance |
Apps Being Evaluated by City of Ball Ground, GA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||