City of Baltimore Police Department
601 E Fayette St,
Baltimore, 21202, MD,
United States
Baltimore, 21202, MD,
United States
1 443-263-2220
Government
City of Baltimore Police Department Technographics
City of Baltimore Police Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Baltimore Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 City of Baltimore Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Baltimore Police Department has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2018, Axon Records for Case Management in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Baltimore Police Department is running and its propensity to invest more and deepen its relationship with UKG , Axon , Versaterm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Baltimore Police Department revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Baltimore Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Baltimore Police Department Tech Stack and Enterprise Applications
City of Baltimore Police Department HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2018 | 2019 |
In 2018 City of Baltimore Police Department implemented UKG Workforce Central TeleStaff (ex Kronos TeleStaff) as its Workforce Management solution, deploying a cloud-based instance to support department scheduling and timekeeping for approximately 4,000 employees. The deployment situates the application as the authoritative scheduling, staffing, and time collection platform for the police department, with vendor-hosted infrastructure and lifecycle maintenance managed by Kronos.
The implementation included the Workforce Timekeeper Bundle, explicitly Workforce Timekeeper, Workforce Manager 1:10 Ratio, Workforce Employee, Workforce Integration Manager, Workforce Mobile Employee, and Workforce Mobile Manager. These modules provide roster and shift scheduling, timekeeper transaction processing, employee self-service, mobile manager and employee access, and an Integration Manager component for orchestrating data exchanges and automated workforce workflows consistent with Workforce Management capabilities.
Because the service is cloud based, Kronos is responsible for system maintenance, patches and upgrades, and the configuration reflects a multi-role administrative model that separates timekeeping, manager, and employee functions. Workforce Integration Manager is provisioned to handle interface orchestration across the department’s operational systems and to support automated data flows typical of workforce scheduling and timekeeping environments.
Operational governance assigns trained City of Baltimore Police Department administrators to make configuration changes and manage day-to-day system use, while Kronos provides vendor support options for incident and release management. The configuration emphasizes role-based access through Workforce Manager and Workforce Mobile Manager, centralized timekeeper controls via Workforce Timekeeper, and mobile-enabled employee engagement through Workforce Mobile Employee and Workforce Employee.
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City of Baltimore Police Department ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axon | Legacy | Axon Records | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, the City of Baltimore Police Department began deploying Axon Records agency-wide in the second quarter to provide unified access to video, documents, and citizen-captured evidence. The deployment used Axon Records as a cloud-based Case Management solution to centralize records and support investigative workflows across the department.
The US deployment targeted records management and investigations workflows for approximately 2,500 officers and staff, concentrating on report writing, evidence tagging, and consolidation of case files. Axon Records was configured to emphasize incident record capture, investigative case documentation, and built-in evidence linkage to reduce data silos and streamline report creation.
Axon Records was integrated with Axon Evidence to surface body-worn camera video, documentary exhibits, and citizen-submitted media directly inside case records. That integration established structured evidence-sharing workflows with third parties and prosecutors, and connected digital assets to case metadata for consistent chain of custody and review.
Rollout commenced in Q2 2020 using an agency-wide staging model across records and investigations units, with governance measures addressing standardized report templates, evidence tagging conventions, and access controls. The implementation was intended to reduce data silos and expedite report writing and evidence sharing with external partners and prosecutors.
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Laboratory Management | ERP Services and Operations |
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2023 | 2024 |
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City of Baltimore Police Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 the City of Baltimore Police Department deployed Microsoft 365 to support Collaboration. The presence of Office 365 Mail on the department's public website documents active use of Microsoft 365 email services for public-facing and internal mail flows, establishing Microsoft 365 as the primary Collaboration platform instance referenced on official channels.
Microsoft 365 as a Collaboration platform provides cloud-hosted, SaaS-based capabilities commonly used by public sector organizations, including Exchange Online for mail hosting, SharePoint for document collaboration, Teams for real-time communication, and OneDrive for file storage. Architecturally the implementation aligns with a Microsoft-managed cloud model and tenant-based configuration, and governance for this type of Collaboration deployment typically centers on centralized administration, compliance configurations, and role-based access controls to support records and communications workflows.
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City of Baltimore Police Department PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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City of Baltimore Police Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at City of Baltimore Police Department
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief of Staff to the Commissioner | CXO | Finance | |
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CFO | CXO | Finance | |
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Director of Information Technology | Director | IT | |
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Deputy Director Of Human Resources | Director | HR | |
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Managing Director of Human Resources | Director | HR | |
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Deputy Chief of Staff | CXO | Finance | |
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Apps Being Evaluated by City of Baltimore Police Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Baltimore Police Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Baltimore Police Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Baltimore Police Department Technographics
City of Baltimore Police Department is a Government organization based in United States,
with around 4000 employees and annual revenues of $500.0 million.
City of Baltimore Police Department operates a diverse technology stack with applications such as
UKG Workforce Central TeleStaff (ex Kronos TeleStaff), Axon Records and Microsoft 365,
covering areas like Workforce Management, Workforce Scheduling, Case Management and Collaboration.
City of Baltimore Police Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Axon and Microsoft.
City of Baltimore Police Department recently adopted applications including
Versaterm Forensics LIMS in 2023, GoDaddy in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Baltimore Police Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Baltimore Police Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Baltimore Police Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.