List of Axon Records Customers
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United States
Since 2010, our global team of researchers has been studying Axon Records customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Axon Records for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Axon Records for Case Management include: City of Baltimore Police Department, a United States based Government organisation with 4000 employees and revenues of $500.0 million, Fresno Police Department United States, a United States based Government organisation with 1000 employees and revenues of $261.0 million, Cincinnati Police Department, a United States based Government organisation with 1125 employees and revenues of $182.0 million and many others.
Contact us if you need a completed and verified list of companies using Axon Records, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Axon Records customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cincinnati Police Department | Government | 1125 | $182M | United States | Axon | Axon Records | Case Management | 2019 | n/a |
In 2019, Cincinnati Police Department began using Axon Records for critical records management system workloads, including use of force reporting, alongside an agencywide Axon Body camera rollout, with plans to expand additional modules through 2020. The implementation targeted core investigative and records workflows, positioning Axon Records in the Case Management category to support incident intake, report generation, and evidence linkage.
Axon Records was configured to handle records management and investigations workflows, with explicit use of force reporting as a prioritized module. Configuration focused on case packet assembly, report linking to evidentiary media, and standardizing report templates to support investigative continuity. These functional capabilities reflect Case Management category patterns, including case lifecycle tracking, role based access to records, and audit oriented evidence association.
Operational integration tied Axon Records to agencywide Axon Body camera evidence, enabling investigators and records personnel to attach body camera files to incident reports and investigative cases. The rollout covered Cincinnati Police Department operational units responsible for investigations and records, and the implementation emphasized linking multimedia evidence to records to streamline handoffs between field operations and investigative teams. The deployment scope remained within the municipal police agency in the United States, focused on internal records and investigative processes.
Governance adjustments accompanied the technical deployment, with revised workflows for evidence ingestion, report approval, and use of force documentation to reflect the new Case Management tooling. The department planned phased expansion of additional Axon Records modules through 2020 to broaden case handling capabilities. Explicit outcomes reported by the agency included improved reporting workflows and tighter linkage of evidence to reports, contributing to more streamlined investigative processes.
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City of Baltimore Police Department | Government | 4000 | $500M | United States | Axon | Axon Records | Case Management | 2020 | n/a |
In 2020, the City of Baltimore Police Department began deploying Axon Records agency-wide in the second quarter to provide unified access to video, documents, and citizen-captured evidence. The deployment used Axon Records as a cloud-based Case Management solution to centralize records and support investigative workflows across the department.
The US deployment targeted records management and investigations workflows for approximately 2,500 officers and staff, concentrating on report writing, evidence tagging, and consolidation of case files. Axon Records was configured to emphasize incident record capture, investigative case documentation, and built-in evidence linkage to reduce data silos and streamline report creation.
Axon Records was integrated with Axon Evidence to surface body-worn camera video, documentary exhibits, and citizen-submitted media directly inside case records. That integration established structured evidence-sharing workflows with third parties and prosecutors, and connected digital assets to case metadata for consistent chain of custody and review.
Rollout commenced in Q2 2020 using an agency-wide staging model across records and investigations units, with governance measures addressing standardized report templates, evidence tagging conventions, and access controls. The implementation was intended to reduce data silos and expedite report writing and evidence sharing with external partners and prosecutors.
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Fresno Police Department United States | Government | 1000 | $261M | United States | Axon | Axon Records | Case Management | 2019 | n/a |
In early September 2019 Fresno Police Department in the United States deployed Axon Records, a Case Management application. The US deployment concentrated on records management and investigations and included rapid training for roughly 800 staff to move reporting onto a cloud-native platform that links incident reports with digital evidence.
Axon Records was configured to support core records workflows, investigative case files, and report writing optimization, leveraging Case Management capabilities such as structured incident intake, report authoring, and evidence association. Configuration emphasized the linking of reports to Axon Evidence to create unified case artifacts and streamline evidence tagging and case assembly within the record.
Integrations were centered on Axon Evidence, providing tighter integration between Axon Records and the department's digital evidence repository to streamline case building and evidence access for records and investigations teams. Governance and rollout activities prioritized rapid staff training and operationalization of the cloud-native reporting platform across records and investigative units, and the implementation delivered faster report writing and tighter integration with Axon Evidence to streamline case building.
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Buyer Intent: Companies Evaluating Axon Records
- Virginia Commonwealth University, a United States based Education organization with 24065 Employees
- City of Pittsburgh, PA, a United States based Government company with 3540 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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