Bay City, 48708, MI,
United States
City of Bay City Technographics
City of Bay City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Bay City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 345 City of Bay City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Bay City has purchased the following applications: BS&A Financial Management for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, CivicEngage for Citizen Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Bay City is running and its propensity to invest more and deepen its relationship with BS&A Software , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Bay City revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Bay City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Bay City Tech Stack and Enterprise Applications
City of Bay City ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BS&A Software | Legacy | BS&A Financial Management | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, City of Bay City implemented BS&A Financial Management, an ERP Financial application to consolidate municipal finance and accounting functions. The deployment was recorded alongside an annual services and support engagement listed as BS&A SOFTWARE 131490 ANNUAL SERVICES/SUPPORT, indicating ongoing vendor maintenance and support for the application. The implementation provided a centralized platform for financial bookkeeping and administrative oversight across the city finance organization.
Configuration emphasized core ERP Financial capabilities, including General Ledger, Accounts Payable, Accounts Receivable, budget management, cash management, and fixed assets tracking, with workflows aligned to municipal fund accounting and reporting requirements. Operational coverage focused on the finance department and treasury functions, supporting transaction processing, budget control, and vendor payment workflows for a municipal organization of 345 employees. Governance elements included standardization of the chart of accounts and formalized expenditure approval controls, supported by the services and support contract for system updates and operational continuity.
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City of Bay City Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Bay City implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the city's public website and functions as the cloud productivity and collaboration suite for municipal staff. The City of Bay City Microsoft 365 Collaboration deployment is positioned to support enterprise email, document collaboration, calendaring, and real-time team communication capabilities.
Deployment is structured as a tenant-based cloud service delivering mailbox services, SharePoint document management, OneDrive storage, and collaboration applications consistent with the Collaboration category. Operational scope covers municipal employees and administrative functions across the city organization, with configuration oriented toward user and group provisioning and centralized content access. Governance and workflow focus is aligned to common public sector Collaboration practices, including permission policies, document lifecycle controls, and tenant-level administration to manage access and content governance.
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City of Bay City CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2017 | 2017 |
In 2017 City of Bay City deployed CivicEngage from CivicPlus as its public-facing citizen engagement platform on the municipal website. CivicEngage is implemented as the web-hosted citizen portal and content management layer that powers resident-facing pages and engagement features on baycitymi.org. The deployment centralizes online publishing and public notification functions under the CivicEngage application.
The implementation leverages Citizen Engagement category capabilities including content publishing, event calendars, online forms and service request workflows, and subscription-based notifications to support resident communications. Operational ownership is aligned with communications and constituent services teams who use CivicEngage to manage editorial workflows, publication scheduling, and inbound citizen correspondence. Integrations are limited to the website embedding and navigation context shown on the public site, with governance focused on web content approval and ongoing site administration.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Bay City ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Bay City PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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City of Bay City IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Bay City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Bay City Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||