City of Bennettsville, SC
501 East Main St.,
Bennettsville, 29512, SC,
United States
Bennettsville, 29512, SC,
United States
1 843-479-9001
Government
City of Bennettsville, SC Technographics
City of Bennettsville, SC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Bennettsville, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 City of Bennettsville, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Bennettsville, SC has purchased the following applications: BS&A Online for Government ERP in 2017, Rocket.chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Bennettsville, SC is running and its propensity to invest more and deepen its relationship with BS&A Software , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Bennettsville, SC revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Bennettsville, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Bennettsville, SC Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BS&A Software | Legacy | BS&A Online | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, City of Bennettsville, SC implemented BS&A Online as its municipal Government ERP employee self-service platform. The deployment targeted administrative consolidation for a small city organization of approximately 45 employees and is recorded in BS&A Online's client roster.
The configuration emphasized the BS&A Online employee self-service capability alongside core Government ERP functionality typical for municipalities, including financial management, payroll and human resources administration, and utility billing workflows. BS&A Online was configured to support municipal transaction posting, timesheet entry, leave requests and basic payroll data capture to align with routine municipal processes.
Operational coverage focused on finance, human resources and utilities departments, enabling staff to interact directly with systems for pay and benefits related data and for routine financial inquiries. User provisioning and role based access controls were applied to align system permissions with municipal job functions and to segment access across departmental responsibilities.
The City of Bennettsville deployment sits within a broader municipal client footprint for BS&A Online, reflecting an implementation pattern that emphasizes employee self-service as a governance point for routine HR and finance interactions. This implementation narrative centers on the use of BS&A Online as the city’s Government ERP application and on configuration and departmental rollout details.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, the City of Bennettsville, SC deployed Rocket.chat on its public website to support citizen engagement and website messaging. The City of Bennettsville, SC uses Rocket.chat as a Chatbots and Conversational AI solution embedded in the municipal site, providing a web chat interface for residents to request information, report issues, and access municipal services. The implementation is focused on citizen-facing channels rather than internal collaboration, aligning the application with public information and service delivery functions.
Configuration emphasized web-embedded conversational flows, real-time messaging, and automated response capabilities consistent with Chatbots and Conversational AI, with workflows designed to handle common municipal inquiries and triage requests to staff. Operational coverage includes municipal departments interacting with residents through the website, and governance centered on municipal control of moderation, messaging templates, and session handling. The deployment architecture is site-embedded, placing Rocket.chat client components on the City of Bennettsville website to present conversational UI as part of the public digital presence.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Bennettsville, SC implemented Microsoft 365 as its primary Collaboration platform. The deployment is a cloud hosted Microsoft 365 tenant providing core collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, Teams chat and meetings, and OneDrive for Business file sync and personal storage. Microsoft 365 is also referenced on the city website, indicating public facing integration points for authentication or content delivery.
The implementation supports municipal business functions such as administrative operations, interdepartmental communication, records handling, and public content management across municipal departments for a staff of approximately 45 employees. Operational governance centers on centralized cloud identity and access controls, group based permissions, and retention and records policies consistent with government document management practices. Configuration and module selection reflect a small government footprint using collaboration, email, and document management capabilities of Microsoft 365.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at City of Bennettsville, SC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Bennettsville, SC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Bennettsville, SC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Bennettsville, SC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Bennettsville, SC Technographics
City of Bennettsville, SC is a Government organization based in United States,
with around 45 employees and annual revenues of $5.0 million.
City of Bennettsville, SC operates a diverse technology stack with applications such as
BS&A Online, Rocket.chat and Microsoft 365,
covering areas like Government ERP, Chatbots and Conversational AI and Collaboration.
City of Bennettsville, SC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BS&A Software, Rocket.chat and Microsoft.
City of Bennettsville, SC recently adopted applications including
Rocket.chat in 2022, Algolia Search in 2022 and Constant Contact Email Marketing in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Bennettsville, SC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Bennettsville, SC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Bennettsville, SC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.