Blue Springs, 64015, MO,
United States
City of Blue Springs Technographics
City of Blue Springs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Blue Springs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 City of Blue Springs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Blue Springs has purchased the following applications: CSI Harris GEMS for Government ERP in 1999, Microsoft 365 for Collaboration in 2025, AudioEye for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Blue Springs is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Blue Springs revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Blue Springs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Blue Springs Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris GEMS | Government ERP | ERP Services and Operations | n/a | 1999 | 1999 |
In 1999 the City of Blue Springs executed an original contract dated March 15, 1999 to deploy the Innoprise Harris utility billing solution that is now identified as CSI Harris GEMS. CSI Harris GEMS is deployed as a Government ERP component supporting municipal utility billing and related revenue operations for the city of Blue Springs, Missouri.
The installation has served as the primary utility billing application, providing customer account management, meter data management, billing cycle processing, and payment posting capabilities consistent with utility billing workflows. City documentation explicitly records the product lineage SCI, GEMS, Harris, reflecting successive vendor naming and maintenance arrangements. The record highlights ongoing maintenance and upgrade implications linked to long term production use.
Operational scope centers on utilities operations and customer service functions, with the application supporting day to day billing and operations and maintenance activities across the municipality. Governance is informed by the city resolution, which addresses maintenance contracts and upgrade planning.
The resolution notes eventual consideration for replacement or updates to CSI Harris GEMS, indicating the city is evaluating lifecycle options for this Government ERP utility billing component. Continued production use since 1999 positions the application as a core operational system for the city, with decisions now focused on maintenance, upgrades, or future procurement pathways.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AudioEye | Legacy | AudioEye | Web Content Management | Content Management | n/a | 2019 | 2019 |
|
|
|
|
|
Web Content Management | Content Management |
|
2025 | 2025 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2025 | 2025 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2025 | 2025 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2008 | 2008 |
|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2025 | 2025 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2025 | 2025 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at City of Blue Springs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Blue Springs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||