Boaz, 35957, AL,
United States
City of Boaz, AL Technographics
City of Boaz, AL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Boaz, AL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Boaz, AL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Boaz, AL has purchased the following applications: RecDesk Billing & Invoicing for Payment Processing in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, CivicEngage for Citizen Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Boaz, AL is running and its propensity to invest more and deepen its relationship with RecDesk , Google , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Boaz, AL revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Boaz, AL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Boaz, AL Tech Stack and Enterprise Applications
City of Boaz, AL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RecDesk | Legacy | RecDesk Billing & Invoicing | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, City of Boaz, AL implemented RecDesk Billing & Invoicing for Payment Processing within its Parks and Recreation Department. The deployment centralized day to day finance and front desk operations, including money handling, invoice creation, and reservation payment capture as part of program registration and event management. The department secretary is documented performing daily secretarial duties that include managing money, handling invoices, taking reservations, and is proficient in Rec Desk Recreation Software, indicating primary operational ownership and administration. Event billing responsibilities covered program and race registrations, including the Skinny Turkey 5K and 10K Race.
Configuration emphasized invoice generation, customer account management, payment capture, and reservation linked billing workflows, reflecting standard Payment Processing capabilities in RecDesk Billing & Invoicing. Operational scope remained at the Parks and Recreation business function within City of Boaz staff, with the secretary responsible for transactional processing, receipting, and maintaining public facing materials across multiple websites and social channels. Governance centered on department level financial controls and daily operational procedures for invoicing and reservations, aligning billing workflows with recreation scheduling and event coordination.
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City of Boaz, AL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, City of Boaz, AL adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud hosted SaaS deployment of Google Workspace provides core collaboration services for the municipal organization, delivering enterprise email, calendaring, cloud storage, real time document editing, and video conferencing to approximately 50 city employees.
Configuration centers on standard Google Workspace modules, including Gmail, Google Calendar, Google Drive, Google Docs, Sheets and Slides, Google Meet, and the Admin console for user and domain management. Deployment architecture is cloud native, with user provisioning and group based access controls managed through the Admin console, and policy enforcement implemented via email routing, retention settings and mobile device management. The implementation supports municipal business functions such as administration, internal operations and public communications, and the Google Workspace (Formerly Google G-Suite) instance is visible in the city web properties, indicating organization wide use of the Collaboration suite.
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City of Boaz, AL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2017 | 2017 |
In 2017, City of Boaz, AL implemented CivicEngage. The deployment was scoped to the municipal public website and is categorized under Citizen Engagement.
The implementation included the CivicEngage staff directory for publishing department contacts, phone numbers, and email points of contact. Configuration leveraged CivicEngage content management capabilities to maintain directory entries, structured contact metadata, and public-facing pages that surface Human Resources and Library contact details.
Operational coverage included municipal departments and public services located at 112 North Broad Street in Boaz, AL, centralizing contact listings for Human Resources, the Library, and city administration. CivicEngage served as the primary Citizen Engagement tool for publishing staff information and departmental listings on the city website.
Governance was organized around role-based content editors and approval workflows to maintain directory accuracy, aligning editorial responsibility with municipal communications processes. The implementation emphasized structured content management and contact data stewardship to support ongoing citizen information and engagement.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Boaz, AL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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City of Boaz, AL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Boaz, AL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| City Clerk | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by City of Boaz, AL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||