Bankstown, 2200, NSW,
Australia
Canterbury Bankstown City Council Technographics
Canterbury Bankstown City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canterbury Bankstown City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1276 Canterbury Bankstown City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canterbury Bankstown City Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2022, Microsoft Teams for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canterbury Bankstown City Council is running and its propensity to invest more and deepen its relationship with SAP , Subscribe‑HR , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canterbury Bankstown City Council revenues, which have grown to $249.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canterbury Bankstown City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canterbury Bankstown City Council Tech Stack and Enterprise Applications
Canterbury Bankstown City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Canterbury Bankstown City Council implemented SAP ERP ECC 6.0. Canterbury Bankstown City Council deployed SAP ERP ECC 6.0, an ERP Financial application, to consolidate municipal accounting, procurement and project control business functions across its finance and capital works teams.
The deployment emphasized SAP FICO capabilities and configured modules for purchase requisitions, invoicing, financial reporting and cost reporting. Project control functionality was implemented to support capital budgeting, cost management, variation analysis and claims processing tied to contract management and government contract administration.
Operational coverage included Finance, Procurement, Project Control and Contract Administration groups, with integrations to Microsoft Excel for variation analysis and reporting workflows, and to SharePoint for document and contract record management. The SAP ERP ECC 6.0 implementation supported accounting, procurement and reporting requirements, enabling structured purchase requisition to invoicing flows and centralized cost reporting.
Governance and process changes accompanied the rollout, standardizing reporting requirements, communication protocols and project control procedures to align with SAP FICO ledger structures. Configuration work focused on aligning accounting and procurement ledgers, formalizing cost reporting and establishing consistent capital budgeting records.
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Canterbury Bankstown City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2022 | 2022 |
In 2022 Canterbury Bankstown City Council implemented SAP SuccessFactors Employee Central as its Core HR platform. The SAP SuccessFactors Employee Central deployment was positioned to centralize employee master data and core HR processes to support the end-to-end employee lifecycle and HR service delivery across the organization.
The implementation focused on Core HR capabilities typical of employee central systems, including employee records management, organisational structure and position management, workforce administration, employee lifecycle transaction workflows, and embedded HR reporting and analytics to inform workforce and structure decisions. Configuration work emphasized position amendments, employee placements and structured workflows to support organisational restructures and manager-led change.
Operational coverage included the council HR function, HR/Payroll project specialists and people leaders, with governance reporting through the Manager Human Resources. Program governance and change management were core elements of the rollout, led by a Team Leader HR Projects to develop and embed people change strategies, create change toolkits and guide managers and employees through adoption across CBCity.
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Canterbury Bankstown City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Canterbury Bankstown City Council implemented Microsoft Teams as an Audio Video and Web Conferencing solution to support cross-departmental collaboration for municipal programs including a waste management transformation project. The deployment emphasized meeting infrastructure, persistent chat channels, file collaboration and scheduled online workshops across four stakeholder groups involved in the initiative.
Microsoft Teams was configured to support agenda distribution, minutes capture and meeting follow up workflows, and was used to coordinate workshop groups gathering customer experience requirements and change management inputs. The implementation leveraged meetings, screen sharing, recorded sessions and document co-authoring capabilities to support project support activities, internal reporting updates and intranet content preparation.
Operational coverage centered on project management and communications functions, with regular coordination between procurement contacts for tender documentation, invoicing and briefings, and business units responsible for waste operations, communications and governance. Governance and process controls were implemented using Microsoft Teams to maintain and track risk and decision registers, run weekly stakeholder scrum meetings, flag and escalate concerns, and uphold data governance across the four stakeholder groups.
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Canterbury Bankstown City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2022 | 2022 |
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Canterbury Bankstown City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Canterbury Bankstown City Council
Apps Being Evaluated by Canterbury Bankstown City Council Executives
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