City of Columbia
1401 Main Street,
Columbia, 29201, SC,
United States
Columbia, 29201, SC,
United States
1 803-737-0000
Government
City of Columbia Technographics
City of Columbia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Columbia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 City of Columbia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Columbia has purchased the following applications: Value Payment Systems Online Payment for Payment Processing in 2023, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Columbia is running and its propensity to invest more and deepen its relationship with Value Payment Systems , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Columbia revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Columbia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Columbia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Value Payment Systems | Legacy | Value Payment Systems Online Payment | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, City Of Columbia partnered with Value Payment Systems to deploy Value Payment Systems Online Payment as its Payment Processing solution for municipal finance items. The rollout delivered third party online and in office payment acceptance for parking citations and water bills, focused on municipal finance and utility payments across the City of Columbia in South Carolina.
The Value Payment Systems Online Payment implementation centralized consumer facing payment capture, providing an online payment portal and in person payment acceptance capabilities consistent with Payment Processing workflows. Functional capabilities implemented included customer bill reference entry and payment submission for parking and utility accounts, payment posting into municipal receivables workflows, and convenience fee handling where convenience fees are collected by VPS.
Operational coverage targeted finance and utility departments, enabling resident self service payments and in office transactions. Governance and program communication were formalized with a public announcement in 2023, and the program explicitly collects convenience fees through Value Payment Systems while improving resident payment convenience.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2012 | 2012 |
In 2012, City of Columbia deployed UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) in the Absence and Leave Management category as part of a bundled buying scenario. The procurement documentation identifies Workforce Timekeeper New v6.3, Workforce Analytics New v6.3, and Workforce Absence Manager Leave New v6.3 as the core components, and Professional Services were estimated against that scope.
The implementation centered on the UKG Workforce Central Absence Manager application for centralized leave administration, coupled with Workforce Timekeeper for time collection and Workforce Analytics for labor and absence reporting. Configuration work focused on absence rules and accruals, timekeeper roles for municipal time administrators, and analytics models for cross-department absence trend analysis, reflecting standard Absence and Leave Management functional workflows.
Operational coverage targeted municipal HR and payroll functions across City of Columbia departments, supporting a workforce of approximately 2300 employees. Governance planning in the buying scenario addressed policy codification into system rules and role based access for timekeepers and HR administrators, with Professional Services scoped to execute configuration, testing, and rollout activities.
UKG Workforce Central Absence Manager, Workforce Timekeeper, and Workforce Analytics were specified together to provide an integrated approach to absence tracking, time collection, and reporting within municipal operations. The statement of intent documents the application selection and service estimate, aligning the software stack with municipal absence and leave administration requirements.
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City Of Columbia deployed Cisco Webex Meetings. Cisco Webex Meetings, in the Audio Video and Web Conferencing category, is embedded on the City Of Columbia website to support municipal meeting workflows and public-facing virtual sessions.
The deployment leverages standard conferencing capabilities typical of the category, including scheduled and ad hoc video meetings, screen sharing, recording, and participant management. Cisco Webex Meetings was configured to provide web-embedded meeting links and hosted meeting endpoints accessible directly from the city website, enabling seamless join flows for external attendees.
Operational coverage targets municipal administrative functions and citizen engagement use cases, enabling staff to run internal collaboration sessions and residents to join council and public meetings via the site. Integration surface is focused on web embedding and application-level access controls, with administrative provisioning and role-based moderation defined for city IT and meeting hosts.
Governance is centered on centralized administration, meeting moderation, public access controls, and IT-managed user account provisioning to align meeting operations with government transparency and retention practices. This implementation ties City Of Columbia Cisco Webex Meetings Audio Video and Web Conferencing to business functions including collaboration, municipal communications, and citizen engagement.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2013 | 2013 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Utilities Customer Care and Billing | CRM |
|
2022 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2022 | 2022 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2018 | 2018 |
|
|
|
|
|
Critical Event Management | TRM |
|
2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at City of Columbia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Columbia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Columbia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Columbia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Columbia Technographics
City of Columbia is a Government organization based in United States,
with around 2300 employees and annual revenues of $155.0 million.
City of Columbia operates a diverse technology stack with applications such as
Value Payment Systems Online Payment, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Cisco Webex Meetings,
covering areas like Payment Processing, Absence and Leave Management and Audio Video and Web Conferencing.
City of Columbia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Value Payment Systems, UKG and Cisco Systems.
City of Columbia recently adopted applications including
Cloudflare CDN in 2020, Everbridge Critical Event Management in 2018 and Microsoft 365 in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Columbia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Columbia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Columbia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.