Coral Gables, 33134, FL,
United States
City of Coral Gables Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Coral Gables and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 836 City of Coral Gables employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Coral Gables has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Granicus govService for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Coral Gables is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Coral Gables revenues, which have grown to $198.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Coral Gables intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | HCM | n/a | 2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govService | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, the City of Coral Gables implemented Granicus govService to build a self-service portal for City Clerk processes including business lien searches and online payments. The deployment used Granicus govService and aligns to the Citizen Engagement category, concentrating on citizen facing workflows within the City Clerk office.
The implementation configured online payment processing and automated intake for lien search requests, digitizing previously manual workflows. Module usage is inferred as digital services and service request management, consistent with Citizen Engagement capabilities for municipal front door services.
The implementation was provisioned in the US region and operational scope encompassed City Clerk functions tied to business lien searches and fee collection. According to the vendor case study the portal processed 430 searches since March 1, 2021, collected 189000 dollars in fees, and reduced lien search turnaround by three business days.
The rollout digitized intake and payment reconciliation activities for Clerk staff, triggering workflow and process changes within office operations and records handling. Governance emphasis centered on operationalizing online requests and payment controls to support ongoing citizen engagement and municipal records processing.
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Marketing Automation | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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