City of Coral Gables
405 Biltmore Way,
Coral Gables, 33134, FL,
United States
Coral Gables, 33134, FL,
United States
1 305-446-6800
Government
City of Coral Gables Technographics
City of Coral Gables Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Coral Gables and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 836 City of Coral Gables employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Coral Gables has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Granicus govService for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Coral Gables is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Coral Gables revenues, which have grown to $198.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Coral Gables intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Coral Gables Tech Stack and Enterprise Applications
City of Coral Gables HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2014 | 2014 |
In 2014, City of Coral Gables implemented UKG Workforce Central TeleStaff (ex Kronos TeleStaff) to support Workforce Management for municipal scheduling and staff rostering. The city, which has approximately 836 employees, operates the solution through a municipal-hosted Telestaff login at https://coralgables-wfts.kronos.net/login, providing a web-accessible scheduling interface for shift-based operations. This deployment centers the City of Coral Gables UKG Workforce Central TeleStaff (ex Kronos TeleStaff) relationship to Workforce Management and municipal workforce administration.
Configuration and operational use reflect TeleStaff functional patterns, including centralized shift scheduling, automated callout and vacancy coverage workflows, time-off and availability handling, and roster management capabilities consistent with UKG Workforce Central TeleStaff. The implementation is delivered as a hosted municipal access point, aligning scheduling workflows with local staffing policies and duty-cycle governance, and supporting skill-aware shift assignments and overtime controls typical of workforce management for public-sector operations. Administrative controls and user-facing scheduling pages are managed through the municipal Telestaff interface, enabling operational scheduling and staffing governance across the organization.
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City of Coral Gables Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, City of Coral Gables implemented Cisco Webex Meetings. Cisco Webex Meetings, classified as Audio Video and Web Conferencing, is embedded on the City of Coral Gables public website to provide browser-based meeting access and virtual attendance for municipal events and internal collaboration.
The deployment leverages web-hosted meeting rooms to deliver core capabilities including video and audio conferencing, screen sharing, meeting recording and guest attendee workflows, supporting city administration, public meetings and cross-department collaboration. Operational ownership is aligned with municipal IT and communications teams for provisioning, scheduling and user access controls, while platform configuration emphasizes browser interoperability and public access workflows.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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City of Coral Gables CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govService | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, the City of Coral Gables implemented Granicus govService to build a self-service portal for City Clerk processes including business lien searches and online payments. The deployment used Granicus govService and aligns to the Citizen Engagement category, concentrating on citizen facing workflows within the City Clerk office.
The implementation configured online payment processing and automated intake for lien search requests, digitizing previously manual workflows. Module usage is inferred as digital services and service request management, consistent with Citizen Engagement capabilities for municipal front door services.
The implementation was provisioned in the US region and operational scope encompassed City Clerk functions tied to business lien searches and fee collection. According to the vendor case study the portal processed 430 searches since March 1, 2021, collected 189000 dollars in fees, and reduced lien search turnaround by three business days.
The rollout digitized intake and payment reconciliation activities for Clerk staff, triggering workflow and process changes within office operations and records handling. Governance emphasis centered on operationalizing online requests and payment controls to support ongoing citizen engagement and municipal records processing.
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Marketing Automation | CRM |
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2016 | 2016 |
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City of Coral Gables PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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City of Coral Gables IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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City of Coral Gables CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at City of Coral Gables
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Coral Gables Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Coral Gables IT executives and key decision makers. This section highlights City of Coral Gables's latest recorded technology evaluations, including Infor CloudSuite Public Sector for Government ERP on 2025-12-05 and Legacy for Legacy System on 2025-11-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Coral Gables digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-05 | City of Coral Gables | Evaluated | Infor | Infor CloudSuite Public Sector | Government ERP | ERP Services and Operations |
| 2025-11-21 | City of Coral Gables | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
FAQ - APPS RUN THE WORLD City of Coral Gables Technographics
City of Coral Gables is a Government organization based in United States,
with around 836 employees and annual revenues of $198.0 million.
City of Coral Gables operates a diverse technology stack with applications such as
UKG Workforce Central TeleStaff (ex Kronos TeleStaff), Cisco Webex Meetings and Granicus govService,
covering areas like Workforce Management, Workforce Scheduling, Audio Video and Web Conferencing and Citizen Engagement .
City of Coral Gables has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Cisco Systems and Granicus.
City of Coral Gables recently adopted applications including
Bubble Platform in 2022, Granicus govService in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Coral Gables’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Coral Gables’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Coral Gables technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.