Council Bluffs, 51503-0826, IA,
United States
City Of Council Bluffs Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Council Bluffs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 474 City Of Council Bluffs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Council Bluffs has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2018, SmartWave Capsula for Audio Video and Web Conferencing in 2019, CivicEngage for Citizen Engagement in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Council Bluffs is running and its propensity to invest more and deepen its relationship with Microsoft , SmartWave Technologies , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Council Bluffs revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Council Bluffs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SmartWave Technologies | Legacy | SmartWave Capsula | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2021 | In 2019, City Of Council Bluffs implemented SmartWave Capsula, an Audio Video and Web Conferencing application. The implementation ran in parallel with SmartWave Technologies' BLink Community WiFi program, which deployed a multi phase citywide WiFi network using separate open and school SSIDs to extend student access to school applications and provide community broadband. SmartWave Capsula was provisioned to operate over the municipal multi phase WiFi fabric, leveraging SSID segmentation to align conferencing access with school and community user groups. The deployment configured core Audio Video and Web Conferencing capabilities, including real time audio and video, screen sharing, and session scheduling consistent with category norms, and user provisioning was aligned with SSID based access controls. Operational coverage emphasized citywide reach with specific focus on school access points and community nodes, supporting municipal departments responsible for education outreach and public services. Governance followed the multi phase rollout model of the BLink program, using phased provisioning and SSID based network controls to separate school and open community traffic. Use of SmartWave Capsula for education focused audio and video conferencing or municipal virtual services is inferred from SmartWave's network and video expertise and is not explicitly stated in the source. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2013 | 2013 | ||
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Citizen Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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