Eldorado, 76936, TX,
United States
City of Eldorado, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Eldorado, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 City of Eldorado, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Eldorado, TX has purchased the following applications: Springbrook Utility Billing for Utilities Customer Care and Billing in 2018, Rackspace Cloud for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Eldorado, TX is running and its propensity to invest more and deepen its relationship with Springbrook Software , Rackspace Technology , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Eldorado, TX revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Eldorado, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, City of Eldorado, TX deployed Springbrook Utility Billing to manage municipal accounts and payments. The implementation places Springbrook Utility Billing at the center of the city's Utilities Customer Care and Billing environment and is surfaced on the municipal website for customer account access and online bill presentment.
Configuration emphasized standard utilities customer care and billing capabilities, including customer account management, meter to bill processing, rate based billing, bill generation and electronic invoicing, and online payment processing through the website portal. For a municipality with about 60 employees the deployment was sized for compact administrative workflows supporting utility billing, cashiering, and customer service operations, with role based access controls for finance and utility staff.
Operational scope covers the city utility billing department and front line customer service, with the public portal enabling self service account lookup and payments. Governance focused on aligning billing schedules with municipal finance processes, centralizing account management procedures, and transferring ongoing system administration to local municipal staff using the Springbrook Utility Billing application.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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