Fayetteville, 72701, AR,
United States
City Of Fayetteville, AR Technographics
City Of Fayetteville, AR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Fayetteville, AR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 City Of Fayetteville, AR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Fayetteville, AR has purchased the following applications: Tyler New World Benefits for Benefits Administration in 1990, Zoom for Audio Video and Web Conferencing in 2020, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Fayetteville, AR is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Fayetteville, AR revenues, which have grown to $241.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Fayetteville, AR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Fayetteville, AR Tech Stack and Enterprise Applications
City Of Fayetteville, AR HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World Benefits | Benefits Administration | HCM | n/a | 1990 | 1990 |
In 1990, City Of Fayetteville, AR implemented Tyler New World Benefits to provide municipal Benefits Administration within its HR application landscape. Tyler New World Benefits functions as the city’s benefits management capability and is tied to its broader enterprise administration and service delivery systems.
Configuration emphasized core Benefits Administration functions, including employee enrollment workflows, eligibility management, benefit plan setup, deduction processing, and benefits reporting. The implementation incorporated structured open enrollment workflows and role based access for HR administrators and benefits coordinators to support municipal benefits operations.
Deployment was executed as a centralized module within the city’s Tyler New World ERP environment to maintain a single source of HR master data and to align benefits deductions with payroll processing. The application architecture supports data exchange between benefits records and municipal HR and payroll modules, enabling synchronized employee demographics and deduction posting.
Operational scope covered HR and payroll departments across City Of Fayetteville, AR and was configured to reflect municipal governance and benefits policy controls. Administrative workflows were standardized to support municipal service delivery and enterprise administration practices, with no third party implementation partner publicly identified.
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City Of Fayetteville, AR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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City Of Fayetteville, AR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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City Of Fayetteville, AR ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City Of Fayetteville, AR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City Of Fayetteville, AR
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Of Fayetteville, AR Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-30 | City Of Fayetteville, AR | Evaluated | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | ERP Services and Operations |
| 2025-08-16 | City Of Fayetteville, AR | Evaluated | Tyler Technologies | Tyler New World ERP | Government ERP | ERP Services and Operations |