City of Forest Acres, SC
5209 North Trenholm Road,
Forest Acres, 29206, SC,
United States
Forest Acres, 29206, SC,
United States
1 803-782-9475
Government
City of Forest Acres, SC Technographics
City of Forest Acres, SC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Forest Acres, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24 City of Forest Acres, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Forest Acres, SC has purchased the following applications: In-House ERP for ERP Financial in 2009, Rocket.chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Forest Acres, SC is running and its propensity to invest more and deepen its relationship with In-House Applications , Transaction Warehouse , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Forest Acres, SC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Forest Acres, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Forest Acres, SC Tech Stack and Enterprise Applications
City of Forest Acres, SC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, City of Forest Acres implemented In-House ERP as its primary ERP Financial application for municipal finance. The implementation centralized core financial workflows for the city government, aligning accounting, budgeting, and procurement under a single in-house developed system.
In-House ERP was configured to support fund accounting, a municipal chart of accounts, general ledger posting, accounts payable, accounts receivable, fixed asset tracking, and budget management. Configuration work emphasized chart of accounts mapping, budget control rules, approval workflows, and transaction audit trails consistent with public sector accounting.
Deployment and architecture were managed internally, with the In-House ERP hosted on city owned infrastructure and maintained by the municipal IT function. Operational coverage included the finance department and procurement processes across municipal operations, with role based access controls and segregation of duties enforced through application security settings.
Governance and rollout followed an internal phased approach, sequencing core ledger and payables first, then expanding to receivables and asset modules, accompanied by end user training and documented operating procedures. Process standardization for purchasing approvals and month end close procedures was embedded in the application to align municipal workflows with the new ERP Financial environment.
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Payment Processing | ERP |
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2015 | 2015 |
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City of Forest Acres, SC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, City of Forest Acres, SC deployed Rocket.chat on its public website to provide a web-embedded conversational interface for citizen engagement. The implementation is observable as a site-integrated chat widget that routes visitor messages to Rocket.chat services, positioning Rocket.chat as the primary conversational layer for public inquiries on the municipal website.
The deployment aligns with the Chatbots and Conversational AI category and leverages capabilities typical of that category, including web chat client interaction, conversational messaging, and the potential for automation and live agent handoff. Operational scope is focused on the municipal website and citizen services, with management likely handled by small municipal IT or communications staff given the organization size, and governance concentrated on single-site public engagement workflows.
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City of Forest Acres, SC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, City of Forest Acres, SC deployed Microsoft 365 to provide Collaboration capabilities for its municipal staff. The City of Forest Acres, SC implementation of Microsoft 365 supports core business functions including internal communications, document and records management, and public information publishing, and the vendor Microsoft is surfaced on the municipality's website as the application in use.
The implementation is tenant based for a small municipal user base of approximately 24 employees, and Microsoft 365 is used on the public website to surface documents and published content. Functional modules consistent with the Collaboration category include Exchange Online for email, SharePoint Online for content hosting and site pages, OneDrive for user file storage, and Microsoft Teams for collaborative workflows. Operational governance is centered on centralized tenant administration by city IT staff with role based provisioning and document permissioning across departments. No external system integrators or additional system integrations were specified in the source.
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City of Forest Acres, SC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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City of Forest Acres, SC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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City of Forest Acres, SC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at City of Forest Acres, SC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Forest Acres, SC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Forest Acres, SC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Forest Acres, SC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Forest Acres, SC Technographics
City of Forest Acres, SC is a Government organization based in United States,
with around 24 employees and annual revenues of $2.0 million.
City of Forest Acres, SC operates a diverse technology stack with applications such as
In-House ERP, Rocket.chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
City of Forest Acres, SC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Rocket.chat and Microsoft.
City of Forest Acres, SC recently adopted applications including
Rocket.chat in 2022, Algolia Search in 2022 and Arc XP Content Suite in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Forest Acres, SC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Forest Acres, SC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Forest Acres, SC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.