Fraser, 48026, MI,
United States
City of Fraser Technographics
City of Fraser Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Fraser and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of Fraser employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Fraser has purchased the following applications: BS&A Financial Management for ERP Financial in 2015, CivicEngage for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Fraser is running and its propensity to invest more and deepen its relationship with BS&A Software , CivicPlus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Fraser revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Fraser intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Fraser Tech Stack and Enterprise Applications
City of Fraser ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BS&A Software | Versys Legal Insight | BS&A Financial Management | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 City of Fraser converted from Versys Legal Insight and deployed BS&A Financial Management as the municipality's ERP Financial solution. The implementation aimed to centralize core municipal accounting functions under BS&A Financial Management and to establish a single system of record for city finance operations in the United States.
The deployment configured standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, and budgeting controls. Workstreams focused on chart of accounts reconfiguration for fund and fund center accounting, budget workflow setup for municipal appropriations, and role based access aligned to finance and administrative roles.
The project included a data conversion effort from Versys Legal Insight, with mapping of transactional histories and financial records into BS&A Financial Management. Operational coverage centered on the City of Fraser finance department and supporting city administration workflows, supporting accounting close processes and municipal reporting cycles.
Governance changes accompanied the rollout, including defined approval workflows for budget amendments, role based permissioning for financial transactions, and documented change controls for master data in the BS&A Financial Management environment. The narrative reflects a municipal ERP Financial implementation focused on consolidating financial modules, establishing fund accounting practices, and converting financial data from Versys Legal Insight.
|
City of Fraser CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, City of Fraser deployed CivicEngage on its public website as the municipality's primary Citizen Engagement platform. The CivicEngage application is positioned to centralize public content and resident interactions, supporting municipal communications, public notices, and constituent access to city services through the website.
CivicEngage has been configured to use Citizen Engagement capabilities commonly applied in local government, including content management for news and announcements, event and calendar publishing, web forms for service requests and constituent feedback, and opt in notification workflows. Role based publishing and administrative controls were implemented to coordinate municipal departments, enabling communications staff to manage public content and route citizen submissions within the City of Fraser website environment.
|
City of Fraser ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021 City of Fraser deployed Microsoft Azure Monitor to instrument its municipal website, establishing an Application Performance Management capability for web telemetry and availability tracking. The deployment captures browser and server telemetry from the public site to collect metrics, logs, and synthetic availability checks, and Microsoft Azure Monitor is used to centralize visibility into site performance and uptime. The implementation uses the full Microsoft Azure Monitor product set to support browser performance monitoring, metric aggregation, log analytics, and alerting for web-facing services.
Functional modules implemented include metrics collection, log analytics workspaces, alert rules, diagnostic tracing, and operational dashboards, aligned with Application Performance Management workflows. Operational coverage is focused on the City of Fraser website and the municipal IT operations team, with role-based dashboards and alerting used to support web administration and incident triage. Governance is organized around centralized telemetry retention and alert ownership managed through the Azure portal, with configuration and dashboards maintained by municipal IT staff.
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City of Fraser IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Fraser
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Fraser Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||