Granite Falls, 28630, NC,
United States
City of Granite Falls, NC Technographics
City of Granite Falls, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Granite Falls, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 City of Granite Falls, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Granite Falls, NC has purchased the following applications: In-House ERP for ERP Financial in 2009, Microsoft 365 for Collaboration in 2016, PUBLIQ Software Utility Billing for Utilities Customer Care and Billing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Granite Falls, NC is running and its propensity to invest more and deepen its relationship with In-House Applications , Microsoft , Springbrook Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Granite Falls, NC revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Granite Falls, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Granite Falls, NC Tech Stack and Enterprise Applications
City of Granite Falls, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, City of Granite Falls, NC implemented an In-House ERP in the ERP Financial category. The In-House ERP was deployed to centralize municipal financial management and formalize fund accounting, budgeting, and revenue workflows.
Configuration focused on core financial modules including general ledger, accounts payable, accounts receivable, fund accounting, budget control, fixed assets, procurement, and revenue management. Role based security and approval workflow automation were implemented to enforce municipal control points, and the chart of accounts was structured to support fund and departmental reporting.
The deployment used an in-house hosted architecture administered by municipal IT, with operational ownership resting in the finance function and operational coverage extending to finance, procurement, and utility billing activities. The system consolidated fragmented transactional practices into a single authoritative financial record to support accounting, purchasing, and fiscal reporting processes.
Governance included finance led configuration control, municipal approval workflows, phased role based rollout, and ongoing maintenance and support by internal IT staff. Primary Research performed by ARTW Research Team.
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City of Granite Falls, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 the City of Granite Falls, NC implemented Microsoft 365 to establish a cloud-first Collaboration platform for municipal staff. The implementation is visible in public site assets where Microsoft 365 components are surfaced on the city website, indicating the suite is used beyond internal endpoints. Microsoft 365 is positioned as the primary collaboration application for the city.
Microsoft 365 delivered standard Collaboration capabilities including cloud email and calendaring, Office productivity applications, SharePoint Online document libraries and OneDrive for Business file sync, and real time collaboration and meetings. These modules support internal communications, records handling, and shared document workflows for the municipal organization. The full application name Microsoft 365 is used across administrative and operational workflows.
Operational coverage targeted city administration and municipal departments, centralizing cloud identity and administrative controls and consolidating user provisioning and access management into a single cloud tenant. Governance practices align to cloud collaboration norms with centralized administration, document access controls, and retention workflows implemented through the Microsoft 365 environment. The deployment narrative links the City of Granite Falls, NC Microsoft 365 Collaboration to core business functions of internal communications and records management.
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City of Granite Falls, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | PUBLIQ Software Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018 City of Granite Falls, NC implemented PUBLIQ Software Utility Billing to provide customer-facing billing and payment services, aligning with the Utilities Customer Care and Billing category. The PUBLIQ Software Utility Billing deployment is surfaced on the municipal website through a vendor hosted payment portal, enabling residents to view accounts and submit online payments via Granite Falls web pages.
The implementation centers on utility account management and recurring billing workflows, with configuration for statement generation, payment posting, and a customer self service portal common to Utilities Customer Care and Billing solutions. Operational responsibility rests with the city utility billing office, and the public facing integration with the website establishes an end to end billing and online payment channel for residents and account holders.
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City of Granite Falls, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Granite Falls, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Granite Falls, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||