Greenbrier, 37073, TN,
United States
City of Greenbrier, TN Technographics
City of Greenbrier, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greenbrier, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Greenbrier, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greenbrier, TN has purchased the following applications: In-House ERP for ERP Financial in 2010, Granicus govDelivery for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greenbrier, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , Nexbillpay , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greenbrier, TN revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greenbrier, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Greenbrier, TN Tech Stack and Enterprise Applications
City of Greenbrier, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, City of Greenbrier, TN deployed an In-House ERP under the ERP Financial category to consolidate municipal accounting and fiscal controls. The In-House ERP was developed and operated by the city’s internal IT function and configured as an internally hosted municipal application, providing a single system of record for financial transactions and budget management. The deployment targeted the finance office and city clerk functions, aligning system ownership between finance leadership and IT custodianship.
Implementation focused on ERP Financial modules including general ledger, accounts payable, accounts receivable, budgeting controls and fixed asset tracking, with workflow-driven approval and role-based access to support municipal governance. The In-House ERP was configured for period close automation, audit trail capture and statutory financial reporting, and it centralized the chart of accounts and budgetary controls to standardize transactional processes. Governance and rollout were organized around fiscal periods and audit cycles, with municipal finance leadership directing configuration and IT managing operational maintenance and access controls.
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Payment Processing | ERP |
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2019 | 2019 |
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City of Greenbrier, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, the City of Greenbrier, TN implemented Granicus govDelivery in a Citizen Engagement capacity on its public website. The Granicus govDelivery deployment is exposed via web embedded subscription forms and outbound notification channels, enabling email and web alert distribution to residents. Core functional capabilities in use include subscription list management, template based message creation, topic segmentation for targeted notifications, and alert distribution workflows typical of Citizen Engagement platforms.
The implementation supports municipal communications and public information functions, with content publishing and subscriber management anchored on the website and administered by local government staff. Governance was organized around centralized content approval and subscriber list controls to maintain messaging consistency across municipal departments, while configuration emphasized straightforward administration suitable for a 30 person municipal organization. City of Greenbrier, TN Granicus govDelivery Citizen Engagement relationship centers on resident outreach and notification management through the municipality's website.
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Citizen Engagement | CRM |
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2021 | 2021 |
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City of Greenbrier, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, City of Greenbrier, TN deployed Microsoft Azure Monitor for Application Performance Management on its public website. The implementation focuses on real time telemetry collection from website endpoints, availability checks, and performance metrics to support web operations for a small municipal IT team. Microsoft Azure Monitor is configured to ingest page load timings, HTTP response codes, and basic log traces to surface performance regressions and outage signals. The work aligns the Application Performance Management capability with the town's web operations and public services.
Configuration emphasizes lightweight instrumentation and dashboarding suited to a 30 person municipal organization, enabling a single point of operational visibility for web services. Standard Application Performance Management workflows were applied, including metric collection, alerting thresholds, synthetic checks, and centralized log search to accelerate incident detection and triage. Governance is handled within the town IT function, with operational ownership oriented to web operations, and the deployment scope is limited to the municipal website.
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City of Greenbrier, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Greenbrier, TN
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by City of Greenbrier, TN Executives
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