City of Greenville NC
200 West Fifth Street,
Greenville, 27858, NC,
United States
Greenville, 27858, NC,
United States
1 252-329-2489
Government
City of Greenville NC Technographics
City of Greenville NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greenville NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 City of Greenville NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greenville NC has purchased the following applications: Tyler Munis HCM Benefits for Benefits Administration in 2015, Tyler Munis ERP for Government ERP in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greenville NC is running and its propensity to invest more and deepen its relationship with Tyler Technologies , NEOGOV , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greenville NC revenues, which have grown to $109.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greenville NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Greenville NC Tech Stack and Enterprise Applications
City of Greenville NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM Benefits | Benefits Administration | HCM | n/a | 2015 | 2016 |
In 2015, City of Greenville NC implemented Tyler Munis HCM Benefits. The deployment was delivered as a web-accessible Employee Self Service portal at https://selfservice.greenvillenc.gov/MSS/ and provides Benefits Administration capabilities to roughly 700 municipal employees, supporting HR and payroll interactions for city departments.
Functional modules implemented include employee-driven tax changes, paycheck viewing, a paycheck simulator, total compensation reporting, direct deposit changes, and personal information updates, all exposed through Tyler Munis HCM Benefits self-service workflows. The total compensation report aggregates the city contribution toward wages and benefits over a rolling 12-month window, representing the current month plus the previous 11 months. Access from the internet via the MUNIS ESS URL enables distributed employee updates and visibility into payroll and benefits data, and governance is centered on Employee Self Service processes that route changes through municipal HR and payroll workflows.
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Core HR | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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City of Greenville NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, City of Greenville NC deployed Tyler Munis ERP to support core municipal financial operations. The Tyler Munis ERP, classified under Government ERP, was used to manage order processing and invoice creation for necessary purchases and to centralize accounting workflows for a municipal staff of approximately 700 employees.
Implementation focused on transactional finance capabilities within Tyler Munis ERP, including order-to-invoice processing, accounts payable workflows, general ledger reconciliation tasks, and day to day accounting operations. Staff responsibilities documented with the system included processing orders, creating invoices, calculating and reconciling problematic accounts, and operating the accounting software for routine financial activity, indicating configuration for standard procurement and reconciliation processes.
Operational integration included use of RecTrak alongside Tyler Munis ERP for handling certain order and invoicing activities, indicating an interfaced workflow between municipal recreation management and the central financial system. The deployment supported finance, procurement, and parks and recreation touchpoints, with staff engaging proactively with internal and external customers to coordinate transactions and resolve account issues.
Governance and process changes emphasized standardized invoice processing and reconciliation procedures and role aligned operational use of the application, with staff trained to operate Tyler Munis ERP for daily accounting tasks. The narrative reflects system level coverage of procurement, accounts payable, invoicing, and reconciliations within the City of Greenville NC finance environment, using Tyler Munis ERP as the Government ERP platform.
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City of Greenville NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Greenville NC deployed Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the municipal website to provide browser-accessible live meetings and public meeting access for council sessions, committee meetings, and remote staff collaboration.
The implementation emphasizes standard Audio Video and Web Conferencing capabilities such as scheduled meetings, participant management, live video and audio, screen sharing, and recorded meeting archives for public records. Operational coverage includes municipal communications, elected body meetings, and internal departments, with meeting links and access published through the city website and governance processes focused on access controls and recorded meeting retention consistent with municipal records procedures.
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Collaboration | Collaboration |
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2020 | 2020 |
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City of Greenville NC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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City of Greenville NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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City of Greenville NC PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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City of Greenville NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Greenville NC
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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Director of Human Resources | Director | HR | |
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Director of Information Technology | Director | IT | |
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Apps Being Evaluated by City of Greenville NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Greenville NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Greenville NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Greenville NC Technographics
City of Greenville NC is a Government organization based in United States,
with around 700 employees and annual revenues of $109.0 million.
City of Greenville NC operates a diverse technology stack with applications such as
Tyler Munis HCM Benefits, Tyler Munis ERP and Zoom,
covering areas like Benefits Administration, Government ERP and Audio Video and Web Conferencing.
City of Greenville NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies and Zoom Video Communications.
City of Greenville NC recently adopted applications including
DocuSign eSignature in 2022, Zoom in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Greenville NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Greenville NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Greenville NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.