Greenville, 29601, SC,
United States
City of Greenville, SC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greenville, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 860 City of Greenville, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greenville, SC has purchased the following applications: AccuFund Accounting for Government ERP, Non Profit ERP in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greenville, SC is running and its propensity to invest more and deepen its relationship with AccuFund , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greenville, SC revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greenville, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AccuFund | Legacy | AccuFund Accounting | Government ERP, Non Profit ERP | ERP Services and Operations | n/a | 2015 | 2016 |
City of Greenville, SC implemented AccuFund Accounting in 2015 to centralize creation and maintenance of vendor and customer files within its municipal finance function, aligning these efforts with Accounting for Nonprofit and Government requirements. AccuFund Accounting was configured to support vendor master records and customer master records, and to capture associated accounts payable and accounts receivable transaction detail, supporting bookkeeping workflows for vendor setup, customer billing, and record retention.
Operational ownership was placed with the city finance organization, including accounts payable and accounts receivable staff, who used AccuFund Accounting to enforce vendor data standards, payment terms, and billing cycles. Configuration work emphasized chart of accounts alignment and role based access controls typical for governmental accounting, and the implementation embedded master data governance and standardized vendor and customer lifecycle procedures for ongoing municipal financial stewardship.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 City of Greenville, SC implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings is used as an Audio Video and Web Conferencing solution to provide browser-based meeting join flows, public meeting access, and virtual event hosting via embedded or linked meeting pages on the municipal site.
The implementation uses standard Audio Video and Web Conferencing capabilities such as scheduled meetings, real-time audio and video, screen sharing, recording, and attendee join and registration workflows that operate in-browser. Architecturally this indicates an embedded or linked Webex Meetings client delivered to external participants from Cisco's conferencing service while City staff manage meeting publishing, link distribution, and access controls through the municipal website.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City of Greenville, SC deployed CivicEngage on its municipal website to support Citizen Engagement. The CivicEngage application functions as the public-facing content and interaction layer for the city website, delivering news, event calendars, online forms, public notices, and citizen feedback channels consistent with Citizen Engagement platforms. Deployment targeted the municipal web estate and was configured to present department-level content for core municipal functions including public works, parks and recreation, and administrative services, aligning online publishing with operational communication needs. The implementation positioned the website as the primary channel for resident outreach and information dissemination.
CivicEngage was configured with role-based editorial controls and content governance workflows to manage approvals, scheduling, and departmental publishing responsibilities, reflecting standard web governance for municipal operations. The City of Greenville, SC used CivicEngage to consolidate online forms and service request intake, to manage event programming and public notices, and to centralize citizen feedback mechanisms, while keeping administration of content distributed across department editors. The CivicEngage deployment was integrated into the city public web infrastructure and operated as the core Citizen Engagement tool for resident-facing digital services.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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