Greenville, 75401, TX,
United States
City of Greenville, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Greenville, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 City of Greenville, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Greenville, TX has purchased the following applications: IBM AS/400 for ERP Financial in 2012, Tyler Enterprise Asset Management for Enterprise Asset Management in 2022, CivicEngage for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Greenville, TX is running and its propensity to invest more and deepen its relationship with IBM , Tyler Technologies , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Greenville, TX revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Greenville, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, the City of Greenville, TX signed for Tyler Enterprise Asset Management, in the Enterprise Asset Management category, alongside Enterprise Permitting & Licensing to modernize permitting and customer portals. The vendor announced the agreement in December 2022 and targeted a go live thereafter, establishing the year as the formal start of the multi-solution initiative.
The implementation centers on Tyler Enterprise Asset Management and is scoped to update asset and work order processes across municipal operations, with emphasis on public works, utilities and facilities maintenance workflows. Configuration is expected to prioritize core Enterprise Asset Management capabilities including an asset registry, work order management, maintenance scheduling and lifecycle tracking, and alignment of asset records with permitting and customer portal interactions through the concurrent Enterprise Permitting & Licensing purchase.
Program governance is oriented around cross department workflow standardization and centralized configuration ownership to support citizen service improvements and collaboration, with rollout timing driven by the post December 2022 vendor announcement. The initiative frames Tyler Enterprise Asset Management as the operational backbone for municipal asset and maintenance processes, while Enterprise Permitting & Licensing addresses customer facing portals and permitting workflows.
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Government ERP | ERP Services and Operations |
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2014 | 2014 |
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Government ERP | ERP Services and Operations |
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2022 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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