Hamilton, L8P 4Y5, ON,
Canada
City Of Hamilton Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Hamilton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7132 City Of Hamilton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Hamilton has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Hamilton is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Hamilton revenues, which have grown to $1.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Hamilton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 City of Hamilton implemented Oracle PeopleSoft ERP in an ERP Financial deployment, provisioning enterprise-grade financial management capabilities across municipal finance and corporate services. The implementation targeted municipal accounting and budgeting functions while establishing a foundation for integrated HR and payroll interfaces.
The deployment emphasized PeopleSoft Financials and FSCM-aligned capabilities, configured for general ledger, accounts payable, accounts receivable, procurement, and budgeting workflows. Configuration and extensions were implemented using PeopleTools, PeopleCode, SQR and SQL, with custom scripting and web-based application components supported by .Net languages when required.
Architecturally the solution was operated within the City of Hamilton corporate IT environment, leveraging Oracle relational database platforms and web client stacks. Integrations included PeopleSoft HCM patterns and ERP integrated Kronos/Time and Attendance connectivity to support time, payroll and procurement interfaces.
Operational governance was structured around Systems Analyst ERP roles in Corporate Services Information Technology, accountable for requirements definition, functional and technical design, application lifecycle management, quality assurance, and change and release management. The systems analyst profile specified strong Oracle and relational database skills, ERP customization experience, and familiarity with ITIL and SOA standards to sustain PeopleSoft ERP for city-wide financial processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, City Of Hamilton upgraded and integrated UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management application. The program targeted Hamilton Water Public Works and executed an upgrade and integration of Kronos Timekeeper across all sections of the utility, putting time capture and attendance tracking under a unified Workforce Management environment.
The implementation focused on Kronos Timekeeper functional capabilities, configuring centralized time capture, punch collection, attendance rules, and crew time records to reflect municipal public works labor policies. UKG Workforce Central was configured to support operational timekeeping workflows for shift crews, weekend and overtime rules, and centralized auditing of hours to improve consistency across sections.
Operational deployment was carried out section by section within Hamilton Water Public Works to limit service disruption, aligning timekeeping data flows with on-site crew rosters and maintenance work processes. Governance emphasized standardized time entry procedures and centralized administration of time policies, and the engagement successfully completed the upgrade and integration of the Kronos Timekeeper across Hamilton Water Public Works.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City Of Hamilton implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings as a cloud-hosted Audio Video and Web Conferencing solution embedded on the city website to provide public meeting access and remote collaboration capabilities.
Configuration centers on standard conferencing modules including scheduled meetings, video and audio conferencing, screen sharing, and meeting recording. The Webex Meetings instance is embedded into municipal web pages to surface join links and registration flows for public sessions, with user account administration and access control managed by the city IT organization.
Operational scope covers municipal departments and public-facing functions, enabling virtual council sessions and citizen engagement events via the website. Governance emphasizes meeting scheduling policies, access controls, and IT support processes to manage conferencing usage and public participation, and City Of Hamilton uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to support municipal meeting and collaboration workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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