Harrisburg, 17101, PA,
United States
City of Harrisburg Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Harrisburg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 437 City of Harrisburg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Harrisburg has purchased the following applications: Tyler Enterprise ERP for Government ERP in 2022, Zoom for Audio Video and Web Conferencing in 2020, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Harrisburg is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Harrisburg revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Harrisburg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Enterprise ERP | Government ERP | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, the City of Harrisburg implemented Tyler Enterprise ERP powered by Munis under the Government ERP category to consolidate municipal business functions and modernize core operations. The vendor communicated that the initiative aims to streamline business operations, improve access to information, and increase financial transparency for the capital city.
Implementation scope encompassed Tyler Enterprise ERP modules for financials, enterprise asset management, human capital management, payroll and time and attendance, tax billing, permitting, and code enforcement. Configuration work focused on core financial capabilities such as general ledger, accounts payable and receivable, integrated payroll processing, asset lifecycle management, and permitting and case management workflows. The City configured municipal workflows consistent with Government ERP functional patterns to support accounting, payroll, asset maintenance, and regulatory services.
The deployment established an integrated application architecture within Tyler Enterprise ERP, creating a unified data model across finance, human resources, public works, the tax office, and permitting teams to improve access to operational information. Descriptions emphasize internal orchestration across the listed modules rather than named external integrations, aligning transactional posting flows from payroll and tax billing into the financial ledger and synchronizing asset records with maintenance scheduling. This approach centralized record keeping and transaction processing inside the Tyler Enterprise ERP platform.
Governance and process changes emphasized centralized financial workflows, role based access controls for municipal departments, and vendor documented module rollouts to align permitting and code enforcement with fiscal controls. The vendor press release frames the program as a citywide effort to increase transparency and operational consistency across municipal business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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