Hudson, 75904, TX,
United States
City of Hudson Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Hudson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Hudson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Hudson has purchased the following applications: Xpress-pay for Payment Processing in 2020, VIP Cloud for Government ERP in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Hudson is running and its propensity to invest more and deepen its relationship with Systems East, Inc , Software Solutions , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Hudson revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Hudson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Systems East, Inc | Legacy | Xpress-pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, City of Hudson implemented Xpress-pay on its municipal website to enable citizen bill payments. Xpress-pay functions as the city's Payment Processing application and is surfaced via the public payment portal at pay.xpress-pay.com/bill/search. The deployment focuses on web-embedded online payment capability for municipal services and resident billing.
Functionally, Xpress-pay provides online bill presentment, electronic payment capture, receipt generation, and customer-facing checkout orchestration consistent with Payment Processing workflows, with the full application name Xpress-pay used on the website. Operational coverage centers on city government billing and citizen-facing payment intake for services administered by City of Hudson. The implementation is centered on the public web portal for payment acceptance.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Software Solutions | Legacy | VIP Cloud | Government ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City of Hudson, OH implemented VIP Cloud as its Government ERP. The deployment targeted core municipal back-office functions including finance, budgeting, accounts payable, payroll, and utility billing, aligning the VIP Cloud application with the City’s administrative requirements.
Configuration work centered on VIP Cloud modules for general ledger, accounts payable, payroll administration, budgeting and cash management, and utility billing, with role-based access and business rule automation to support approvals and reconciliation workflows. Implementation included chart of accounts mapping, data configuration, and form templates to enforce financial controls and standardize revenue tracking common to Government ERP deployments. Automation of recurring processes and scheduled reporting was established to standardize month-end and billing cycles.
The project was coordinated alongside other software used by the City, including DocuSign, SSI Visual Intelligence Portfolio, and Smartsheet, with IT Operations and the City’s software training coordinator driving staff training and communications. Governance activities emphasized a cybersecurity awareness training initiative, enhanced IT communications during technology improvements, and the use of visualized data for evidence based decision making. Operational coverage focused on municipal finance and IT operations teams within City of Hudson, OH, with configuration designed to support city administrative functions.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2012 | 2012 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
|
|
|
|
IT Service Management | ITSM |
|
2023 | 2023 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2016 | 2016 |
|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||