City of Lansing
124 W Michigan Avenue,
Lansing, 48933, MI,
United States
Lansing, 48933, MI,
United States
1 517-483-4000
Government
City of Lansing Technographics
City of Lansing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lansing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1122 City of Lansing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lansing has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2012, NEOGOV Benefits for Benefits Administration in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lansing is running and its propensity to invest more and deepen its relationship with Sage , FIS Global , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lansing revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lansing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lansing Tech Stack and Enterprise Applications
City of Lansing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 City of Lansing implemented Sage 100 (formerly MAS 90 & MAS 200) to support core municipal accounting as an ERP Financial system. The deployment centralized transactional finance functions across the city's finance organization, providing system-level control for accounts payable, accounts receivable and the general ledger.
Sage 100 (formerly MAS 90 & MAS 200) was configured with modules for accounts payable, accounts receivable, general ledger, check run processing, cost of goods sold accounting, sales tax, fund accounting, payroll, cash management and bank reconciliation. The configuration aligned to municipal fund accounting requirements and supported check run automation and payroll processing workflows used in routine month-end and year-end financial reporting.
Operational use extended to event settlement and project accounting, creating spreadsheets and settlement reports for events including the Common Ground Music Festival and maintaining financial reports for several capital improvement projects related to building improvements. The system environment was also used to assist with preparation of the external financial audit using MAS 90 Accounting Software.
Month-end and year-end close workflows were organized around Sage 100 data exports and spreadsheet reconciliations, with processes for bank reconciliation, fund-level reporting and audit support executed by city finance staff. Governance focused on consistent fund accounting and sales tax treatment within the ERP Financial configuration to support municipal reporting and external audit readiness.
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ERP Financial | ERP |
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2003 | 2003 |
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City of Lansing HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, City of Lansing implemented NEOGOV Benefits to centralize Benefits Administration as part of an HR onboarding modernization in Lansing, Michigan. The deployment ran alongside a NEOGOV Onboard rollout that digitized onboarding forms and checklists, a change explicitly credited by the city Payroll and Benefits Administrator for reducing manual work and making form building easier.
The implementation emphasized forms management and automated benefits-related workflows typical of a Benefits Administration application, extending onboarding checklists into benefits enrollment and eligibility coordination. NEOGOV Benefits was configured to support benefits lifecycle tasks and electronic form capture, enabling HR to shift routine paperwork into system-driven processes and to standardize benefits communications during new hire onboarding.
Operational coverage focused on the city HR and payroll and benefits administration functions within Lansing, aligning onboarding intake with ongoing benefits administration responsibilities. The deployment narrowed administrative handoffs by centralizing employee benefit records and onboarding artifacts, streamlining the path from hire to benefits enrollment without naming additional third party systems.
Governance changes included consolidating form creation and approvals under the HR benefits administration team and establishing system-driven checklists for onboarding and benefits tasks. Reported outcomes from the deployment include reduced manual processing and easier form creation, which supported a more consistent benefits administration workflow across the city HR organization.
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City of Lansing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 City of Lansing implemented Zoom from Zoom Video Communications as a cloud-hosted Audio Video and Web Conferencing solution. The Zoom application is embedded on the municipal website to surface public-facing meeting rooms and webinar join links, enabling residents to access city council, committee, and other municipal meetings directly from city pages.
The deployment uses a SaaS architecture pattern with Zoom meeting and webinar capabilities provisioned for scheduling, live audio and video, screen sharing, and cloud recording to support public records and asynchronous access. Rollout emphasized operational coverage across city departments and elected body workflows, and governance changes were enacted to publish meeting schedules and archived Zoom recordings on the website to standardize meeting publication and access.
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City of Lansing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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City of Lansing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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City of Lansing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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City of Lansing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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City of Lansing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Lansing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Lansing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lansing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lansing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Lansing Technographics
City of Lansing is a Government organization based in United States,
with around 1122 employees and annual revenues of $230.0 million.
City of Lansing operates a diverse technology stack with applications such as
Sage 100 (formerly MAS 90 & MAS 200), NEOGOV Benefits and Zoom,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
City of Lansing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, NEOGOV and Zoom Video Communications.
City of Lansing recently adopted applications including
Microsoft Azure Monitor in 2021, Microsoft Azure CDN in 2021 and NEOGOV Benefits in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lansing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Lansing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Lansing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.