Lansing, 48933, MI,
United States
City of Lansing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lansing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1122 City of Lansing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lansing has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2012, NEOGOV Benefits for Benefits Administration in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lansing is running and its propensity to invest more and deepen its relationship with Sage , FIS Global , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lansing revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lansing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2003 | 2003 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, City of Lansing implemented NEOGOV Benefits to centralize Benefits Administration as part of an HR onboarding modernization in Lansing, Michigan. The deployment ran alongside a NEOGOV Onboard rollout that digitized onboarding forms and checklists, a change explicitly credited by the city Payroll and Benefits Administrator for reducing manual work and making form building easier.
The implementation emphasized forms management and automated benefits-related workflows typical of a Benefits Administration application, extending onboarding checklists into benefits enrollment and eligibility coordination. NEOGOV Benefits was configured to support benefits lifecycle tasks and electronic form capture, enabling HR to shift routine paperwork into system-driven processes and to standardize benefits communications during new hire onboarding.
Operational coverage focused on the city HR and payroll and benefits administration functions within Lansing, aligning onboarding intake with ongoing benefits administration responsibilities. The deployment narrowed administrative handoffs by centralizing employee benefit records and onboarding artifacts, streamlining the path from hire to benefits enrollment without naming additional third party systems.
Governance changes included consolidating form creation and approvals under the HR benefits administration team and establishing system-driven checklists for onboarding and benefits tasks. Reported outcomes from the deployment include reduced manual processing and easier form creation, which supported a more consistent benefits administration workflow across the city HR organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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