City of Lethbridge Technographics
City of Lethbridge Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lethbridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 City of Lethbridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lethbridge has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2011, Microsoft 365 for Collaboration in 2020, Microsoft SharePoint for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lethbridge is running and its propensity to invest more and deepen its relationship with Oracle , Moodle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lethbridge revenues, which have grown to $474.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lethbridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lethbridge Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2017 |
In 2011, City of Lethbridge implemented Oracle PeopleSoft HCM as its Core HR application, initiating a centralized HRIS program to manage employee records and HR workflows. The implementation was governed by a Human Resources Technology functional lead who had responsibility for PeopleSoft and SharePoint, providing a single program owner for configuration, rollout sequencing, and post go live support.
The Oracle PeopleSoft HCM deployment delivered standard Core HR capabilities including workforce administration, position management, benefits administration, absence and time tracking, payroll interfacing, and employee self service. Configuration emphasized role based security, HR data model alignment, and form and workflow automation to support transactional HR processes and manager and employee self service scenarios.
Operational coverage extended across municipal human resources and payroll functions, supporting roughly 1000 city employees across City of Lethbridge departments. The implementation integrated Oracle PeopleSoft HCM with SharePoint for document management, employee-facing intranet content, and HR file storage, aligning system records with centralized document workflows.
Governance was structured under the HR Technology functional lead, who coordinated cross functional testing, training, and change control for HR process updates and PeopleSoft configuration changes. The program emphasis was on consolidating HR data and standardizing core HR workflows, with formal ownership for configuration, security roles, and ongoing application maintenance.
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Lethbridge implemented Microsoft 365 to support Collaboration across municipal operations. Public source references on the City of Lethbridge website show Microsoft 365 presence, indicating active tenant provisioning and use of Microsoft cloud productivity services. Microsoft 365 is employed in the Collaboration category to deliver hosted email, cloud document libraries, team collaboration workspaces, and browser-based office applications.
The deployment is described at an organizational scope supporting IT, corporate communications, records management, and staff collaboration workflows. Governance implications align with centralized administration and identity and access controls, mail and document lifecycle policies, and content publishing integration with the public website where Microsoft 365 artifacts are present. City of Lethbridge Microsoft 365 Collaboration links municipal content management and interdepartmental collaboration capability under a unified cloud productivity platform.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 the City of Lethbridge implemented Microsoft SharePoint as its Enterprise Content Management platform. The deployment surfaces Microsoft SharePoint on the city website and supports web publishing and departmental content management for municipal teams.
The implementation leverages core Enterprise Content Management capabilities typical of SharePoint, including web page publishing, document libraries with versioning, content types and metadata driven classification, approval workflows for editorial governance, and enterprise search for content discovery. Microsoft SharePoint is used to structure site collections and templates that standardize page layouts and document handling across municipal business functions.
Operational coverage includes public-facing website content and internal team sites used by city departments and administrative units, aligning content authoring and publishing with municipal communication and records practices. The deployment emphasizes role-based permissions and editorial workflows to separate content creation, review, and publish responsibilities across departments.
Governance activity centers on content lifecycle controls, retention and records management practices, and documented editorial processes to manage municipal information on the city website and internal sites. The City of Lethbridge deployment positions Microsoft SharePoint as the central Enterprise Content Management system for web and departmental content governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Lethbridge
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Lethbridge Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||