Madison, 32340, FL,
United States
City of Madison, FL Technographics
City of Madison, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Madison, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 City of Madison, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Madison, FL has purchased the following applications: In-House ERP for ERP Financial in 2010, Microsoft 365 for Collaboration in 2018, CIS Utility Billing for Utilities Customer Care and Billing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Madison, FL is running and its propensity to invest more and deepen its relationship with In-House Applications , Microsoft , CUSI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Madison, FL revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Madison, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Madison, FL Tech Stack and Enterprise Applications
City of Madison, FL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 City of Madison, FL implemented In-House ERP as its primary financial management system, categorizing the deployment under ERP Financial to centralize municipal accounting and administrative functions for a 40 person municipal organization. The In-House ERP was developed and operated by the city’s internal IT resources, positioning the application as an internally hosted solution that serves core municipal finance needs.
The In-House ERP was configured with standard ERP Financial capabilities, including a general ledger, accounts payable, accounts receivable, budgeting and appropriation controls, fixed asset tracking, and cash management workflows. Configuration emphasis aligned with municipal chart of accounts structure and regulatory reporting, with role-based access controls and transaction audit trails implemented to support fiscal governance and compliance.
Operational coverage for the In-House ERP spans the City of Madison finance and administrative functions, consolidating transaction processing and month end workflows across departments such as finance, procurement, and billing. Ongoing governance is managed by city finance leadership and IT staff, who maintain configuration, user provisioning, and policy enforcement to standardize approval workflows and financial recordkeeping.
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City of Madison, FL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, City of Madison, FL implemented Microsoft 365 as its primary Collaboration platform for municipal staff. The deployment is visible on the city website, indicating the municipality is using Microsoft 365 capabilities in both internal staff workflows and public-facing content delivery.
The Microsoft 365 deployment centralizes core Collaboration capabilities including cloud email, document storage and sharing, and browser-based content management that support small municipal operations. The presence of Microsoft 365 artifacts on the website suggests integration for public document access and staff collaboration, with administrative controls managed through a Microsoft 365 tenant model to handle user provisioning and policy governance.
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City of Madison, FL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CUSI | Legacy | CIS Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2019 | 2019 |
In 2019, City of Madison, FL deployed CIS Utility Billing under the Utilities Customer Care and Billing category. The implementation is exposed through a web-hosted customer portal reachable at cityofmadisonfl.azurewebsites.net, providing a public account login surface for residents. The rollout targeted municipal utilities billing and customer service functions across the city's utilities department.
CIS Utility Billing was configured to deliver core Utilities Customer Care and Billing capabilities, including account management, billing cycle processing, invoice presentment, payment posting, and an online customer self-service portal. Implementations reflect standard municipal workflows for service account provisioning, bill calculation and notice generation, with configuration tailored to a small municipality operational scale.
The deployment architecture centers on a web-accessible application integrated with the city website for customer authentication and account access. Operational ownership is within the city's utilities and finance teams, supporting day-to-day billing, customer inquiries, and revenue collection processes. Governance and workflow updates focused on centralizing billing operations and enabling customer self-service through the CIS Utility Billing application.
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City of Madison, FL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Madison, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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City Clerk - Finance | Manager | Finance | |
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City Manager | Manager | Finance | |
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Apps Being Evaluated by City of Madison, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||