Melbourne Beach, 32951, FL,
United States
City of Melbourne Beach, FL Technographics
City of Melbourne Beach, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Melbourne Beach, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 City of Melbourne Beach, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Melbourne Beach, FL has purchased the following applications: BS&A Financial Management for ERP Financial in 2022, New Relic APM for Application Performance Management in 2020, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Melbourne Beach, FL is running and its propensity to invest more and deepen its relationship with BS&A Software , Point & Pay , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Melbourne Beach, FL revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Melbourne Beach, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Melbourne Beach, FL Tech Stack and Enterprise Applications
City of Melbourne Beach, FL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BS&A Software | Legacy | BS&A Financial Management | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 City of Melbourne Beach, FL implemented BS&A Financial Management, deploying an ERP Financial solution to centralize accounts receivable and enable resident-facing online payments for the Town Finance function. The implementation was initiated through a Town Commission agenda item authored by the Finance Manager, and the deployment focused on enabling citizen payment channels while preserving municipal accounting workflows within BS&A Financial Management.
Implementation centered on activation of BS&A Financial Management payment modules and provisioning of the Counter Module for authorized town staff. The configuration included support for Payment Devices including Debit Cards, Credit Cards and e-Check processing, and the agreement specifies ACH origination services with the vendor providing originating depository financial institution services for e-Check transactions. The deployment preserved role-based access by issuing logons and passwords to client representatives, with password change and confidentiality obligations assigned to Town staff.
The Town evaluated two integrated payment providers that work with BS&A, Point & Pay and InvoiceCloud, and proceeded with Point & Pay integration. Point & Pay was contracted to process card and e-Check transactions over a secured link, to originate ACH on the Towns behalf through a designated ODFI, and to support affiliated departments after completion of separate client applications. Commercial terms from the Town record show Point & Pay offered a 2.45 percent per transaction fee or a minimum convenience charge of two dollars to the user, waived monthly service fees to the Town, and a one-time startup cost to the Town of one thousand dollars, with renewals, updates and technical support included.
Governance and operational coverage were defined in the signed service agreement with explicit client responsibilities, including completion of a client application for each affiliate using the Services and maintenance of password confidentiality. The agreement also documents that Point & Pay will not be responsible for the Towns local IT equipment, browsers or Internet connectivity, and that service access is subject to the payment network and NACHA rules included in the vendor terms.
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Payment Processing | ERP |
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2022 | 2022 |
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City of Melbourne Beach, FL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, City of Melbourne Beach, FL implemented New Relic APM for Application Performance Management to instrument its public website. The deployment targeted monitoring of web application performance and end user experience for the municipal site while providing visibility for a small municipal IT team.
New Relic APM was configured to capture standard Application Performance Management capabilities including transaction tracing, error analytics, response time metrics, and browser-side telemetry. The implementation relied on lightweight application agents and front-end instrumentation to collect traces, HTTP status and latency data, and aggregated service maps for the website stack.
Operational coverage focused on the web operations and IT operations functions for the municipality, with dashboards and alerting aligned to existing incident workflows. Access controls and monitoring governance were established to centralize performance telemetry in New Relic APM, enabling staff to triage performance incidents and escalate through defined web operations processes.
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City of Melbourne Beach, FL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016 the City of Melbourne Beach, FL implemented GoDaddy for Application Hosting and Computing Services on its municipal website. The deployment leverages GoDaddy-hosted infrastructure to deliver core web hosting and domain name system management capabilities that align with the Application Hosting and Computing Services category, with the full application name GoDaddy appearing in public site records.
Configuration and operational control center on GoDaddy account administration, DNS control, SSL provisioning and the vendor's site management tools, with municipal staff maintaining administrative access for content publishing and updates. The implementation supports public-facing municipal communications and resident information workflows rather than back-office enterprise systems, and governance is oriented around editorial access controls and routine site administration managed by town personnel.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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City of Melbourne Beach, FL CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at City of Melbourne Beach, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Town Clerk | Manager | Operations | ||||
| Finance Manager | Manager | Finance |
Apps Being Evaluated by City of Melbourne Beach, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||