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City of New Albany, Mississippi
Location
101 W Bankhead Street,
New Albany, 38652, MS,
United States
Website
https://www.visitnewalbany.com/
Phone
1 662-534-1010
Artw industry
Government
Employee
Revenue

City of New Albany, Mississippi Technographics

City of New Albany, Mississippi Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of New Albany, Mississippi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of New Albany, Mississippi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of New Albany, Mississippi has purchased the following applications: In-House ERP for ERP Financial in 2009, CSA Orbit Customer Management & Billing for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of New Albany, Mississippi is running and its propensity to invest more and deepen its relationship with In-House Applications , Catalis , Central Service Association or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of New Albany, Mississippi revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of New Albany, Mississippi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of New Albany, Mississippi Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
In-House Applications Legacy In-House ERP ERP Financial ERP Financial Management n/a 2009 2009
Payment Processing ERP Financial Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Central Service Association Legacy CSA Orbit Customer Management & Billing Utilities Customer Care and Billing CRM n/a 2020 2020 In 2020, City of New Albany, Mississippi implemented CSA Orbit Customer Management & Billing as its municipal customer account and billing platform. The deployment is cataloged under the Utilities Customer Care and Billing category and is presented to residents and businesses through the municipality's public portal. The CSA Orbit Customer Management & Billing implementation includes core category modules such as customer account management, billing and invoicing, automated billing cycles, and an online customer self-service portal. Configuration emphasized account lifecycle workflows, municipal rate structure support, and web-forward bill presentation to align with municipal utility billing practices. The system is surfaced on the city's website via a web-accessible instance at https://newalbanylgw.utilitynexus.com/, enabling account lookup, billing history review, and initiation of online payments. Operational coverage centers on the city utilities office and supports customer service, billing operations, and revenue collection activities for municipal utility customers. Governance and process changes established centralized customer records, standardized billing procedures, administrative controls for account edits, and dispute handling workflows to coordinate activity across the utilities function. The rollout prioritized public-facing account management and the operational needs of utility billing staff.
IT Decision Makers and Key Stakeholders at City of New Albany, Mississippi
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by City of New Albany, Mississippi Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of New Albany, Mississippi Technographics

City of New Albany, Mississippi is a Government organization based in United States, with around 50 employees and annual revenues of $8.0 million.

City of New Albany, Mississippi operates a diverse technology stack with applications such as In-House ERP and CSA Orbit Customer Management & Billing, covering areas like ERP Financial and Utilities Customer Care and Billing.

City of New Albany, Mississippi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications and Central Service Association.

City of New Albany, Mississippi recently adopted applications including nCourt Express in 2020, CSA Orbit Customer Management & Billing in 2020 and In-House ERP in 2009, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of New Albany, Mississippi’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of New Albany, Mississippi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City of New Albany, Mississippi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.