City of Newcastle, Australia
12 Stewart Avenue,
Newcastle West, 2302, NSW,
Australia
Newcastle West, 2302, NSW,
Australia
61 2 4974-2000
Government
City of Newcastle, Australia Technographics
City of Newcastle, Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Newcastle, Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 City of Newcastle, Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Newcastle, Australia has purchased the following applications: TechnologyOne ERP for ERP Financial in 2023, TechnologyOne HR and Payroll for Payroll, Core HR in 2023, TechnologyOne Business Process Management for Business Process Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Newcastle, Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , Scout Talent , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Newcastle, Australia revenues, which have grown to $285.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Newcastle, Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Newcastle, Australia Tech Stack and Enterprise Applications
City of Newcastle, Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023 City of Newcastle implemented TechnologyOne ERP as part of a planned migration to TechnologyOne’s CiA platform, targeting core finance and payroll modernization under the ERP Financial category. The program addressed a council environment of approximately 1,200 employees across more than ten office locations where manual paper timesheets and paper-based accounts payable were creating processing delays and poor access to real-time financial data.
The initial production footprint focused on Payroll with digitised timesheets and automated payroll workflows, while Financials, Supply Chain Management and Enterprise Budgeting were scheduled to follow into 2024. TechnologyOne ERP was configured to enable mobile self-service, automated approvals, embedded analytics and centralized ledger visibility, consolidating timesheet and payroll data into a single, auditable system.
Governance was organized as a program of work with a program manager and a program control group providing oversight across multiple implementation streams, and change management included product demonstrations to familiarize staff with the CiA platform. Operational coverage prioritized the Payroll function and manager cost-allocation workflows, extending to remote and field staff who now submit timesheets via personal devices, and the Supply Chain stream is migrating accounts payable to automated invoice processing.
Explicit outcomes reported by City of Newcastle include an estimated elimination of 80% of manual repetitive data entry in payroll, a projected saving of 12 tons of paper per year from automated accounts payable, and an estimated saving of 6.5 trees per year through electronic timesheets. The implementation centralized transactional data for real-time dashboards and trend analysis, and positioned the council to continue phased rollouts of additional TechnologyOne products and explore TechnologyOne DXP Local Government.
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City of Newcastle, Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne HR and Payroll | Payroll, Core HR | HCM | n/a | 2023 | 2023 |
In 2023, City of Newcastle implemented TechnologyOne HR and Payroll on TechnologyOne's CiA platform as part of a programmatic migration that began in 2022, transitioning from their existing OneCouncil deployment to CiA. The rollout targeted the Council payroll function across a local government organisation supporting approximately 1,200 employees and more than 10 office locations, aligning the TechnologyOne HR and Payroll deployment with broader enterprise plans to migrate Financials, Supply Chain Management, and Enterprise Budgeting to CiA in 2023 and 2024. The engagement is explicitly categorized as Payroll,Core HR and is positioned to centralise workforce administration and payroll processing for operational teams including payroll, HR, and frontline managers.
The implementation configured digital timesheets, automated approval workflows, mobile self-service timesheet submission, and simplified payroll accounting within TechnologyOne HR and Payroll, removing manual scanning and email-based timesheet processing. Functional capabilities implemented include timesheet digitisation, automated payroll processing workflows, manager dashboard visibility for hours and cost allocation, and embedded analytics for real-time reporting and trend analysis. The deployment emphasised usability for both office-based and outdoor workers, enabling device-agnostic time capture to support flexible working models.
Architecturally the work was executed as a platform migration into TechnologyOne CiA, preserving OneCouncil product alignment while centralising all payroll and timesheet data into a single CiA tenant to enable consolidated dashboards and live operational reporting. Supply Chain and Accounts Payable were scoped to follow, with planned moves to automated invoice workflows and supplier payment processing under the same CiA architecture to extend financial visibility. The solution stores timesheet and payroll records centrally to support accurate cost allocation against work performed and to provide managers with consistent, legible data for approvals and operational planning.
Governance was implemented as a program of work with a program manager and a program control group providing oversight across streams, reflecting an organisational change approach rather than isolated projects. Reported outcomes from the rollout are explicit, City of Newcastle eliminated around 80 percent of manual repetitive data entry on payroll, digitised timesheets so that all timesheet data now lives in one place, and delivered sustainability benefits including an estimated saving of 6.5 trees per year from electronic timesheets and approximately 12 tons of paper per year from automated Accounts Payable, with related water savings stated by Council leaders. These outcomes support Payroll,Core HR objectives to streamline processes, reduce administration and provide real-time workforce insights across the organisation.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2019 |
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City of Newcastle, Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Business Process Management | Business Process Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, the City of Newcastle, Australia implemented TechnologyOne Business Process Management as part of an upgrade to TechnologyOne OneCouncil CiA. The deployment used Business Process Management to digitise HR and payroll timesheets and to automate accounts payable workflows across the council in New South Wales, Australia.
The TechnologyOne Business Process Management implementation configured electronic timesheet capture, automated approval routing, and invoice workflow orchestration. Functional modules and capabilities implemented included form-driven data capture, role-based approval workflows, business rule driven exception handling, and process audit trails to support workforce and financial controls.
Workflows were embedded across HR, payroll, finance, and accounts payable functions to provide consolidated operational coverage for municipal departments and council sites. The implementation linked process data into OneCouncil operational records to deliver real-time financial and workforce visibility.
Rollout governance standardized approval routing and process ownership to reduce manual intervention, and the program digitised timesheets while introducing automated approval workflows. The project eliminated around 80% of manual data entry and delivered real-time visibility for financial and workforce management.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at City of Newcastle, Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Manager People and Culture | Manager | HR | |
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Executive Director Corporate Services and CFO | CXO | Finance | |
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Workforce Development Manager | Manager | HR | |
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Payroll Lead | Manager | HR | |
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Apps Being Evaluated by City of Newcastle, Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Newcastle, Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Newcastle, Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Newcastle, Australia Technographics
City of Newcastle, Australia is a Government organization based in Australia,
with around 1300 employees and annual revenues of $285.0 million.
City of Newcastle, Australia operates a diverse technology stack with applications such as
TechnologyOne ERP, TechnologyOne HR and Payroll and TechnologyOne Business Process Management,
covering areas like ERP Financial, Payroll, Core HR and Business Process Management.
City of Newcastle, Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne.
City of Newcastle, Australia recently adopted applications including
TechnologyOne ERP in 2023, TechnologyOne HR and Payroll in 2023 and TechnologyOne Business Process Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Newcastle, Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Newcastle, Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Newcastle, Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.