Nashville, 37220, TN,
United States
City of Oak Hill, TN Technographics
City of Oak Hill, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Oak Hill, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 City of Oak Hill, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Oak Hill, TN has purchased the following applications: Intuit QuickBooks Accountant Desktop for ERP Financial in 2020, Microsoft 365 for Collaboration in 2016, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Oak Hill, TN is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Oak Hill, TN revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Oak Hill, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Oak Hill, TN Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Accountant Desktop | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, City of Oak Hill, TN implemented Intuit QuickBooks Accountant Desktop 2020 as its ERP Financial application to manage municipal accounting functions. Intuit QuickBooks Accountant Desktop is used for general ledger, accounts payable, accounts receivable, and garbage billing within the city's finance operations.
The deployment runs on a compact on-premises architecture consisting of one Apple server with mirrored hard drives and a DAT external tape drive, and six distributed networked personal computers for end users. Backups are automated nightly with weekly offsite tape backups retained for safe keeping, and antivirus software is updated regularly. This infrastructure hosts the Intuit QuickBooks Accountant Desktop 2020 instance and the core financial modules used by the municipality.
Operational maintenance and system administration are performed by an outside IT specialist, Keystone Consulting, Jason Lester, who conducts ongoing maintenance and backup oversight. The implementation scope centers on municipal finance and billing, consolidating general ledger, payables, receivables, and garbage billing workflows into a single ERP Financial application supporting the city government. Governance processes emphasize scheduled backups, offsite retention, and antivirus maintenance as primary operational controls for the accounting environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City of Oak Hill, TN implemented Microsoft 365 as its Collaboration platform. The cloud-hosted Microsoft 365 tenant is used to underpin municipal communications and website content, with Microsoft 365 services surfaced on the city's website. Deployment centralized email, document storage, and team collaboration into a single cloud suite to streamline administrative workflows.
Functional use reflects standard Microsoft 365 capabilities, including Exchange Online for municipal email, SharePoint Online for site content and intranet pages, OneDrive for individual document storage, and Microsoft Teams for staff collaboration. Administrative controls are managed through centralized tenant administration, role based access and policy enforcement for content publishing and records management. The implementation supports core business functions such as city administration, communications, and records retention across municipal departments, with local IT staff operating tenant-level governance and permissions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Oak Hill, TN implemented Granicus govDelivery to manage citizen communications and subscription services on its public website. City of Oak Hill, TN uses Granicus govDelivery as a Citizen Engagement solution for public notifications, subscription management, and community outreach across municipal communications functions.
The deployment of Granicus govDelivery is configured to support standard Citizen Engagement capabilities including email publishing workflows, subscription category management, targeted notifications to segmented audiences, reusable message templates, and scheduled send controls. Granicus govDelivery is embedded on the City of Oak Hill website to capture sign ups and surface subscription options, and it is used to author and distribute outbound communications to residents.
Operational responsibility is centered in municipal communications and administrative staff, who manage content creation, audience segmentation, and delivery schedules within the Granicus govDelivery environment. Governance and workflow practices align with typical municipal publication processes, including editorial approval steps and category-based subscription governance to ensure consistent public-facing messaging and subscriber list stewardship.
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Citizen Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Oak Hill, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Oak Hill, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||