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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

City of Ocala
Location
110 Se Watula Ave,
Ocala, 34471-2180, FL,
United States
Website
https://www.ocalafl.org/
Phone
1 352-401-3914
Artw industry
Government
Employee
Revenue

City of Ocala Technographics

City of Ocala Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ocala and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 City of Ocala employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of Ocala has purchased the following applications: MCCi Justfoia for Case Management in 2021, Microsoft 365 for Collaboration in 2016, Esri Arcgis for Geographic Information System in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ocala is running and its propensity to invest more and deepen its relationship with MCCi , Microsoft , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of Ocala revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ocala intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of Ocala Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MCCi Legacy MCCi Justfoia Case Management ERP Services and Operations n/a 2021 2021
In 2021, the City of Ocala implemented MCCi Justfoia as a Case Management solution to address complex public records requests including large any and all email productions, and the city participated in a vendor beta group to validate workflows. The deployment targeted records management and IT functions, with explicit operational goals of accelerating email and attachment processing and improving public portal self service publishing. The implementation used MCCi Justfoia modules for PST extraction, selective redaction, and a public portal, combined with automated ingestion and case creation workflows typical of Case Management systems. Configuration included indexing of extracted email content, selective redaction rules applied to attachments and message bodies, and publication workflows for posting responsive documents to the public portal. Operational coverage focused on municipal records management and IT stewardship, where Justfoia handled end to end processing from mailbox ingestion through redaction and portal publishing. The rollout prioritized handling of any and all email requests and integrated the public portal as the citizen facing component for self service record retrieval. The City of Ocala reported a 60 percent average reduction in processing time for any and all email requests and noted improved public portal self service publishing as a stated outcome, reflecting the combined use of PST extraction, selective redaction, and portal modules within MCCi Justfoia.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Esri Legacy Esri Arcgis Geographic Information System PLM and Engineering n/a 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at City of Ocala
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by City of Ocala Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of Ocala Technographics

City of Ocala is a Government organization based in United States, with around 1100 employees and annual revenues of $400.0 million.

City of Ocala operates a diverse technology stack with applications such as MCCi Justfoia, Microsoft 365 and Esri Arcgis, covering areas like Case Management, Collaboration and Geographic Information System.

City of Ocala has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MCCi, Microsoft and Esri.

City of Ocala recently adopted applications including MCCi Justfoia in 2021, Amazon EC2 in 2021 and Akamai CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of Ocala’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of Ocala’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City of Ocala technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.