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City Of Ocean Shores
Location
585 PT. Brown Ave. NW,
Ocean Shores, 98569, WA,
United States
Website
https://www.osgov.com/
Phone
1 360-289-3099
Artw industry
Government
Employee
Revenue

City Of Ocean Shores Technographics

City Of Ocean Shores Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Ocean Shores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 City Of Ocean Shores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City Of Ocean Shores has purchased the following applications: Microsoft 365 for Collaboration in 2019, Springbrook Utility Billing for Utilities Customer Care and Billing in 2007, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Ocean Shores is running and its propensity to invest more and deepen its relationship with Microsoft , Springbrook Software , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City Of Ocean Shores revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Ocean Shores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City Of Ocean Shores Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Springbrook Software Legacy Springbrook Utility Billing Utilities Customer Care and Billing CRM n/a 2007 2007
In 2007, City Of Ocean Shores implemented Springbrook Utility Billing. Springbrook Utility Billing serves as the municipality's Utilities Customer Care and Billing application and became the central system for handling customer invoicing and payment preparation within the city's finance workflows. The implementation focused on utility account billing and invoice processing, with configuration to support sorting and preparing all invoices into Springbrook for payment. Functional capabilities emphasized billing cycle management, invoice posting, payment batching, and account receivable controls aligned to municipal utility operations. Operational processes reflect a dual-application workflow, where Springbrook Utility Billing was used to prepare and post utility invoices, while trip reports were entered into Zoll software to support patient and insurance billing. The deployment therefore established a clear operational handoff between utility billing processes and patient/insurance billing workflows, ensuring timely submission of claims and payments as part of the city's broader revenue collection activities. Governance centered on procedural controls for invoice preparation, payment posting, and timely patient and insurance billing, with responsibilities spanning municipal billing and finance functions. Documentation and process steps were implemented to standardize invoice sorting into Springbrook and the entry of trip reports into Zoll software, reinforcing consistent operational execution across the affected business functions.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at City Of Ocean Shores
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by City Of Ocean Shores Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City Of Ocean Shores Technographics

City Of Ocean Shores is a Government organization based in United States, with around 300 employees and annual revenues of $50.0 million.

City Of Ocean Shores operates a diverse technology stack with applications such as Microsoft 365, Springbrook Utility Billing and Freshservice, covering areas like Collaboration, Utilities Customer Care and Billing and IT Service Management.

City Of Ocean Shores has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Springbrook Software and Freshworks.

City Of Ocean Shores recently adopted applications including Freshservice in 2021, Amazon EC2 in 2020 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City Of Ocean Shores’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City Of Ocean Shores’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City Of Ocean Shores technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.