City of Palatka, FL
201 N 2nd Street,
Palatka, 32177, FL,
United States
Palatka, 32177, FL,
United States
1 386-329-0100
Government
City of Palatka, FL Technographics
City of Palatka, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Palatka, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 232 City of Palatka, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Palatka, FL has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2013, SmartCOP for Government ERP in 2017, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Palatka, FL is running and its propensity to invest more and deepen its relationship with Intuit , Constellation Software Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Palatka, FL revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Palatka, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Palatka, FL Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, City of Palatka, FL implemented Intuit QuickBooks Online. Intuit QuickBooks Online served as the municipality's ERP Financial application to manage core accounting and reporting functions.
The deployment used the cloud SaaS model typical of QuickBooks Online, configured to support core financial modules including general ledger, accounts payable, accounts receivable, bank reconciliation, and financial reporting. Configuration work emphasized chart of accounts alignment for municipal accounting and role-based access for finance staff to segregate duties within the ERP Financial environment.
Operational coverage centered on the finance department for municipal accounting and day to day accounts management, with the Finance Director actively managing accounts in QuickBooks. The Finance Director role has been held since March 2021, and proficiency in using Intuit QuickBooks Online was recorded as Highly Proficient in June 2022, indicating sustained operational ownership and in-house expertise.
Governance and workflow changes focused on centralizing accounting processes, standardizing month end close and vendor payment workflows, and producing regular financial reports for municipal decision makers. The implementation emphasized procedural controls and role based workflows within Intuit QuickBooks Online to support ongoing municipal financial operations.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | SmartCOP | Government ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 City of Palatka, FL implemented SmartCOP in the Government ERP category. The city selected SmartCOP’s integrated suite SmartCAD, SmartRMS and SmartMOBILE to modernize police dispatch, records management and mobile field reporting, and equipped officers with 35 mobile computers.
SmartCAD was provisioned to handle dispatch workflow and incident tracking, SmartRMS was configured to centralize records and case management, and SmartMOBILE enabled in-vehicle and field reporting by patrol officers. Configuration work emphasized standardized record structures and incident identifiers to improve data accuracy across dispatch and records modules.
The deployment unified dispatch, records and mobile reporting data flows within the SmartCOP suite, supporting operational coverage across the Palatka Police Department and frontline officers using the 35 mobile computers. Functional capabilities implemented include CAD workflows, RMS case lifecycle management and mobile field reporting tied to patrol computing assets.
Vendor documentation for the implementation identifies the stated aims as improving response times and data accuracy, and module usage was tracked during the rollout. Governance changes focused on standardizing incident intake, records entry and mobile reporting processes across shifts and officers to align operational procedures with the new system.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, City of Palatka, FL implemented Microsoft 365 as its chosen Collaboration platform. The Microsoft 365 deployment supports Collaboration capabilities across the municipal workforce of 232 employees and is reflected in components served on the city website.
The implementation deploys core Microsoft 365 components, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous communication, and OneDrive for user file synchronization. These modules enable document collaboration, email routing, meeting orchestration, and intranet content publishing, matching expected Collaboration category functional workflows for a municipal organization.
Operational governance centers on tenant-level administration, role-based access controls, and content governance to manage both public-facing and internal information assets, aligning Microsoft 365 with municipal operations and public services. The narrative emphasizes Microsoft 365 tenant usage on the city website and cross-departmental collaboration rather than integrations with other named systems.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2012 | 2012 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
|
2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Palatka, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Palatka, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Palatka, FL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Palatka, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Palatka, FL Technographics
City of Palatka, FL is a Government organization based in United States,
with around 232 employees and annual revenues of $27.0 million.
City of Palatka, FL operates a diverse technology stack with applications such as
Intuit QuickBooks Online, SmartCOP and Microsoft 365,
covering areas like ERP Financial, Government ERP and Collaboration.
City of Palatka, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Constellation Software Inc. and Microsoft.
City of Palatka, FL recently adopted applications including
Microsoft 365 in 2022, Microsoft Azure Cloud Services in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Palatka, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Palatka, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Palatka, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.