City of Palm Beach Gardens
10500 N Military Trail,
Palm Beach Gardens, 33410, FL,
United States
Palm Beach Gardens, 33410, FL,
United States
1 561-799-4100
Government
City of Palm Beach Gardens Technographics
City of Palm Beach Gardens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Palm Beach Gardens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 City of Palm Beach Gardens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Palm Beach Gardens has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Palm Beach Gardens is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Palm Beach Gardens revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Palm Beach Gardens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Palm Beach Gardens Tech Stack and Enterprise Applications
City of Palm Beach Gardens Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Palm Beach Gardens deployed Zoom to provide Audio Video and Web Conferencing capabilities and embedded Zoom on its public website to enable web-based meetings and live access for constituents. The implementation relies on browser-based meeting access and standard conferencing modules including meeting scheduling, screen sharing, recording, participant management, and webinar hosting in line with the Audio Video and Web Conferencing category.
Operational scope covers municipal functions such as council and committee meetings, constituent engagement sessions, and internal staff collaboration, with public meeting access surfaced through the city website. Governance and workflow adjustments focused on scheduling controls, meeting moderation, and public records considerations, aligning permissions and recording stewardship with municipal transparency requirements.
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Collaboration | Collaboration |
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2015 | 2015 |
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City of Palm Beach Gardens Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, the City of Palm Beach Gardens implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for online submissions. The implementation surfaces DocuSign eSignature directly within web forms to enable browser-based signature capture and continuity of signatory workflows for citizen interactions.
The deployment leverages DocuSign eSignature core capabilities, including signing workflows, envelope and template management, and audit trails, configured to render within the city website to support embedded signing experiences and hosted signing pages. DocuSign eSignature is configured to manage document lifecycle states and retain evidentiary metadata consistent with Digital Signing functional expectations.
Integration is web-first, with the DocuSign eSignature instance invoked from public-facing pages to collect signatures as part of online forms and service requests. Operational coverage centers on the citys public portal and associated administrative intake channels that originate from the website, aligning the City of Palm Beach Gardens DocuSign eSignature deployment to web-based citizen services and records capture.
Governance for the implementation emphasizes signing authenticity and audit trail preservation as part of the Digital Signing posture, with a rollout model focused on embedding signature flows into existing web forms rather than deep back office system reengineering. The configuration approach minimizes internal integration surface area while providing the city with a standardized online signature capability.
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City of Palm Beach Gardens CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City of Palm Beach Gardens implemented CivicEngage on its public website. CivicEngage serves as the municipality's Citizen Engagement application for web based resident interaction and public information delivery.
The deployment centers on core Citizen Engagement capabilities, including web content management, online service request intake, event calendars, and email and electronic notifications. CivicEngage is configured to publish constituent facing pages and forms on the city website, with template driven pages, permissioned user roles, and workflow approvals to manage content lifecycle and form submissions. These functional modules support typical municipal engagement workflows such as service request intake, event registration, and public notices.
Operational coverage is scoped to the City of Palm Beach Gardens public site and touches municipal business functions for public communications, resident services, permitting intake, and parks and recreation scheduling. Governance emphasizes centralized editorial workflows, role based access for departmental content owners, and scheduled publishing controls to maintain consistency across the site.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Palm Beach Gardens ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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City of Palm Beach Gardens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of Palm Beach Gardens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Palm Beach Gardens
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Palm Beach Gardens Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Palm Beach Gardens IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Palm Beach Gardens digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Palm Beach Gardens Technographics
City of Palm Beach Gardens is a Government organization based in United States,
with around 400 employees and annual revenues of $106.0 million.
City of Palm Beach Gardens operates a diverse technology stack with applications such as
Zoom, DocuSign eSignature and CivicEngage,
covering areas like Audio Video and Web Conferencing, Digital Signing and Citizen Engagement .
City of Palm Beach Gardens has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, DocuSign and CivicPlus.
City of Palm Beach Gardens recently adopted applications including
DocuSign eSignature in 2021, Vivantio in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Palm Beach Gardens’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Palm Beach Gardens’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Palm Beach Gardens technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.