City of Pleasant Grove, AL
501 Park Road,
Pleasant Grove, 35127, AL,
United States
Pleasant Grove, 35127, AL,
United States
1 205-744-1720
Government
City of Pleasant Grove, AL Technographics
City of Pleasant Grove, AL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Pleasant Grove, AL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 City of Pleasant Grove, AL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Pleasant Grove, AL has purchased the following applications: In-House ERP for ERP Financial in 2010, BIS UtilityFlex for Utilities Customer Care and Billing in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Pleasant Grove, AL is running and its propensity to invest more and deepen its relationship with In-House Applications , Business Information Systems, an i3 Verticals Company , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Pleasant Grove, AL revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Pleasant Grove, AL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Pleasant Grove, AL Tech Stack and Enterprise Applications
City of Pleasant Grove, AL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, City of Pleasant Grove, AL implemented an In-House ERP as its ERP Financial solution to centralize municipal accounting and administrative finance functions. The In-House ERP was provisioned for a small municipal organization with 52 employees and focused on town-level budget control, fund accounting support, and standardized financial recordkeeping across departments. The narrative is drawn from Primary Research performed by ARTW Research Team.
The implementation emphasized core ERP Financial capabilities, including a configurable general ledger, accounts payable, accounts receivable, budget management, fixed asset tracking, payroll processing, and statutory reporting workflows typical for local government finance. The system was configured with a municipal chart of accounts and role-based security, and the In-House ERP provided audit trails and configurable approval workflows to support month-end closing and compliance-oriented reporting. Deployment was managed in-house by municipal IT, with modular configuration to match departmental finance processes and to allow phased activation of modules.
Governance centered on centralized financial controls and documented workflow changes, with city finance staff responsible for ongoing configuration and administrative ownership of the In-House ERP. Training and process standardization supported adoption across finance, procurement, and administrative functions, and the system architecture prioritized internal hosting and direct operational control consistent with an in-house application approach. Primary Research performed by ARTW Research Team informs these implementation details.
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City of Pleasant Grove, AL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Business Information Systems, an i3 Verticals Company | Legacy | BIS UtilityFlex | Utilities Customer Care and Billing | CRM | n/a | 2016 | 2016 |
In 2016, City of Pleasant Grove, AL deployed BIS UtilityFlex, provided by Business Information Systems, an i3 Verticals Company, as its Utilities Customer Care and Billing application. The deployment publishes BIS UtilityFlex on the municipal web portal at secure.utilityflex.com for Pleasant Grove, providing a customer-facing site for account access and online bill presentment.
Implementation scope centered on core Utilities Customer Care and Billing functionality, with configuration work focused on customer account management, billing and invoicing workflows, and online payment processing consistent with category capabilities. BIS UtilityFlex was instrumented as the primary customer portal used by the city billing and customer service teams, and governance steps aligned portal workflows with existing utility billing procedures to route web-based customer interactions and payment reconciliation through the application.
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City of Pleasant Grove, AL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, City of Pleasant Grove, AL implemented Google Workspace, formerly Google G-Suite, in the Collaboration category. The rollout used Google Workspace as a cloud hosted SaaS platform to centralize core productivity and communication services for the municipality's administrative staff. The Google Workspace implementation comprises Collaboration capabilities typical of the product family, including Gmail for domain email, Google Calendar for scheduling, Google Drive for cloud storage, Docs and Sheets for collaborative content creation, and Google Meet for virtual meetings. Configuration work focused on the Google Workspace admin console, with user provisioning, domain management, role based access controls, and standard collaboration settings applied to municipal accounts. Operational coverage spans municipal business functions such as email operations, scheduling, document management, and public communications, and the deployment is observable through references on the city website. Governance is organized around centralized account administration and SaaS configuration controls to support a small government organization of approximately 52 employees.
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City of Pleasant Grove, AL Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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City of Pleasant Grove, AL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Pleasant Grove, AL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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City Clerk/Treasurer | Manager | Finance | |
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Mayor | CXO | Finance | |
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Apps Being Evaluated by City of Pleasant Grove, AL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Pleasant Grove, AL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Pleasant Grove, AL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Pleasant Grove, AL Technographics
City of Pleasant Grove, AL is a Government organization based in United States,
with around 52 employees and annual revenues of $6.0 million.
City of Pleasant Grove, AL operates a diverse technology stack with applications such as
In-House ERP, BIS UtilityFlex and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Utilities Customer Care and Billing and Collaboration.
City of Pleasant Grove, AL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Business Information Systems, an i3 Verticals Company and Google.
City of Pleasant Grove, AL recently adopted applications including
Google Cloud Platform (GCP) in 2022, Amazon EC2 in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Pleasant Grove, AL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Pleasant Grove, AL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Pleasant Grove, AL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.