Polk City, 33868, FL,
United States
City of Polk City, FL Technographics
City of Polk City, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Polk City, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Polk City, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Polk City, FL has purchased the following applications: Edmunds GovTech Financial for Government ERP in 2020, Microsoft 365 for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Polk City, FL is running and its propensity to invest more and deepen its relationship with Edmunds GovTech , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Polk City, FL revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Polk City, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Polk City, FL Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edmunds GovTech | Legacy | Edmunds GovTech Financial | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City of Polk City, FL implemented Edmunds GovTech Financial as its Government ERP to centralize municipal accounting and utility financial operations. The deployment was scoped to support the City Manager and a compact municipal staff of approximately 30 employees, aligning core back office workflows with day to day operational needs.
Edmunds GovTech Financial was configured to manage accounts payable and receivable, monthly invoice processing, payroll processing, deposit handling, and utility billing functionalities used by the Finance and Utilities departments. The implementation also incorporated grant accounting and fund tracking workflows to administer FRDAP construction grants and Community Development Block Grant programs for projects such as the TECO Van Fleet Trail extension, Polk City Skate Park, and McManagle Pocket Park.
Operational coverage extended to finance, utilities, and municipal administration, with the system supporting customer service and utility billing adjustment workflows for difficult account situations. The deployment operated alongside existing municipal IT and phone support arrangements, and alongside Edmunds & Associates MCSJ Accounting and Utility billing software as part of the citys operational tooling, with governance centered on the City Manager and departmental finance leads to coordinate daily operations and grant accounting activities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Polk City, FL deployed Microsoft 365 as its Collaboration platform. The deployment is referenced on the City of Polk City website and serves a municipal staff of about 30 employees covering core administrative and public services functions.
Microsoft 365 deployment centered on Collaboration capabilities including hosted email, cloud document management through SharePoint and OneDrive, and synchronous communication with Teams, supporting record access and interdepartmental coordination. Architecture is consistent with a single Microsoft tenant model for small government deployments, with centralized user provisioning and role based access controls for departmental segregation. Governance emphasis aligned with municipal needs for records retention and controlled external sharing, while the implementation footprint is proportionate to a 30 person government office.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, City of Polk City, FL deployed Automattic Jetpack CRM as a CRM solution on its municipal website. The implementation embeds Automattic Jetpack CRM into the public site to capture contact form submissions, centralize constituent contact records, and record interaction histories. Configuration emphasizes contact intake, record management, and basic outreach tracking consistent with CRM functional workflows.
Operational coverage centers on website-driven constituent engagement and front office communications, managed by municipal staff across administrative functions. Governance focuses on web-based intake workflows and consolidated contact data to support constituent inquiries and service coordination. Automattic Jetpack CRM is used by City of Polk City, FL as the CRM for constituent management and outreach on their website.
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Customer Engagement | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Polk City, FL
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Apps Being Evaluated by City of Polk City, FL Executives
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