Ponchatoula, 70454, LA,
United States
City of Ponchatoula, LA Technographics
City of Ponchatoula, LA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ponchatoula, LA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Ponchatoula, LA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Ponchatoula, LA has purchased the following applications: In-House ERP for ERP Financial in 2008, FullStory for Customer Experience in 2022, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ponchatoula, LA is running and its propensity to invest more and deepen its relationship with In-House Applications , IntelliPay , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Ponchatoula, LA revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ponchatoula, LA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Ponchatoula, LA Tech Stack and Enterprise Applications
City of Ponchatoula, LA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 City of Ponchatoula, LA implemented In-House ERP to centralize municipal financial operations. The In-House ERP is recorded under the In-House Applications vendor designation, and deployment was sized for a small municipal government with 30 employees and a $3,000,000 revenue base.
The implementation focused on ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, budget management, fixed asset tracking, and financial reporting. Configuration emphasized a municipal chart of accounts, fiscal period controls, and role based access to enforce separation of duties, with workflow automation for invoice approvals and period close processes.
Architecture and operations were managed internally, with the city's IT function hosting the centralized database and application services to support finance and administrative users across municipal departments. Governance included municipal finance ownership of configuration, documented procedures for month end close, and training of finance staff, according to Primary Research performed by ARTW.
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Payment Processing | ERP |
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2017 | 2017 |
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City of Ponchatoula, LA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, City of Ponchatoula, LA deployed FullStory on its public website. FullStory is implemented as a client side instrumentation layer capturing session replay and behavioral analytics to support digital services and communications functions. The deployment is scoped to the municipal public website and configured to capture navigation flows, form interactions, and client side errors for hands on troubleshooting by digital staff.
The FullStory implementation is categorized under Customer Experience and supports web operations, IT, and citizen services workflows through centralized event capture and behavioral segmentation. Governance is centered on site level configuration, data retention settings, and role based access for staff who manage content and service requests. The implementation leverages standard Customer Experience capabilities including session replay, event segmentation, funnel analysis, and issue debugging to surface usability issues on the municipal website.
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City of Ponchatoula, LA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, City of Ponchatoula, LA implemented GoDaddy as its web hosting platform. GoDaddy is used as the primary Application Hosting and Computing Services provider to host the municipal website, manage domain name system records, and deliver public-facing content and forms. The deployment covers the city government web presence and outward-facing communications for municipal departments.
Configuration and operational responsibility is concentrated with city IT or administrative staff managing the website, leveraging standard hosting capabilities such as web server hosting, DNS management, and SSL certificate management consistent with Application Hosting and Computing Services. Integrations with other systems are not specified in the source material. Governance and workflow focus on content publishing and domain administration processes aligned with small government operational practices.
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IT Decision Makers and Key Stakeholders at City of Ponchatoula, LA
| First Name | Last Name | Title | Function | Department | Phone | |
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Mayor | CXO | Finance | |
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City Clerk | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by City of Ponchatoula, LA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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