Richland, 39218, MS,
United States
City of Richland, MS Technographics
City of Richland, MS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Richland, MS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Richland, MS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Richland, MS has purchased the following applications: In-House ERP for ERP Financial in 2010, Automattic Jetpack CRM for CRM in 2016, GoDaddy for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Richland, MS is running and its propensity to invest more and deepen its relationship with In-House Applications , Catalis , BBI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Richland, MS revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Richland, MS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Richland, MS Tech Stack and Enterprise Applications
City of Richland, MS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, the City of Richland, MS implemented the In-House ERP application in the ERP Financial category. The small municipal organization of approximately 30 employees deployed the In-House ERP to centralize city financial recordkeeping and standardize accounting workflows across municipal administration.
The implementation prioritized core ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets and budgeting and reporting capabilities. Configuration work aligned the chart of accounts to municipal accounting conventions, established approval workflows for invoices and purchase orders, and applied role based access controls for finance and administrative users.
The solution was hosted and maintained internally by municipal IT staff as a single instance supporting finance, payroll administration and city clerk functions, with local operational ownership. Governance included designated system administrators, basic change control procedures and end user training coordinated by city administration, and the deployment details were documented through primary research performed by the ARTW Research Team.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2019 | 2019 |
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City of Richland, MS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, City of Richland, MS implemented Automattic Jetpack CRM on its public website. Automattic Jetpack CRM serves as the municipality's CRM, centralizing constituent contact records captured through online forms and inquiries. The deployment is focused on online constituent engagement and administrative contact management for a small municipal organization.
Configured capabilities emphasize contact capture, contact database management, and communication logging consistent with typical CRM workflows. The system is embedded in the city website and operated by municipal administrative staff and constituent services teams, supporting intake, recordkeeping, and outreach coordination. Governance and ongoing configuration are managed in-house under municipal operational procedures for constituent data and communications.
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City of Richland, MS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, City of Richland, MS implemented GoDaddy as the provider for its public website hosting. The deployment is categorized under Application Hosting and Computing Services and is used to host richlandms.org and manage the municipal domain.
Configuration and functional scope include domain registration and DNS management, web hosting for public content, SSL certificate provisioning, and administrative control panel access. The deployment supports basic content management workflows, site publishing, document distribution, and email forwarding or mailbox services commonly associated with Application Hosting and Computing Services.
Operationally the GoDaddy hosting environment is administered for municipal public communications and community services, with administrative access provisioned to city staff. Governance practices align to account credential management and content publishing approval workflows, with periodic administrative reviews to maintain site availability and control.
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IT Decision Makers and Key Stakeholders at City of Richland, MS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| City Clerk | Manager | Finance | ||||
| Chief Deputy City Clerk | CXO | Finance |
Apps Being Evaluated by City of Richland, MS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||