Riverbank, 95367-2305, CA,
United States
City of Riverbank Technographics
City of Riverbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Riverbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 City of Riverbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Riverbank has purchased the following applications: RecDesk for Non Profit ERP in 2020, Granicus govDelivery for Citizen Engagement in 2019, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Riverbank is running and its propensity to invest more and deepen its relationship with RecDesk , Granicus , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Riverbank revenues, which have grown to $321.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Riverbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Riverbank Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RecDesk | Legacy | RecDesk | Non Profit ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, the City of Riverbank implemented RecDesk on its website. RecDesk is deployed as a Non Profit ERP to support municipal recreation and community services, centralizing customer-facing registration and program management on the city web presence.
The RecDesk deployment encompasses core modules typical for a Non Profit ERP in local government, including online registration, class and event scheduling, membership and participant records, facility reservations, and integrated payment processing. RecDesk configuration is used to model program fee schedules and program lifecycle workflows, and the application name RecDesk is surfaced to residents through embedded web portals and registration pages.
Using RecDesk on their website indicates a direct front-end integration pattern where public program catalogs and checkout flows are served through the municipal site while administration remains in the RecDesk console. Operational coverage centers on community services and parks programming managed by the City of Riverbank staff, reflecting a compact implementation footprint appropriate for a 28 person municipal organization.
Governance is oriented around centralized administration of scheduling and finance within community services, with role-based account controls and standard data stewardship practices to manage participant information and payment records. The narrative describes City of Riverbank RecDesk Non Profit ERP alignment with municipal recreation business functions and web-based citizen engagement workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Riverbank implemented Granicus govDelivery to manage citizen communications on its public website. City of Riverbank uses Granicus govDelivery in the Citizen Engagement category to orchestrate email distribution and notification workflows for municipal information and public notices.
The deployment is focused on a web embedded distribution service and an administrative console operated by municipal staff for subscription management, content publishing, template management and audience segmentation, reflecting standard Citizen Engagement capabilities. Operational coverage centers on website based subscriber sign up and targeted message distribution for city communications, with governance enforced through centralized account configuration and staff roles and access that control list management and message approvals.
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Citizen Engagement | CRM |
|
2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, the City of Riverbank deployed Microsoft Azure Monitor for Application Performance Management to instrument its public municipal website. The implementation of Microsoft Azure Monitor captured telemetry across the site, including browser side performance metrics and server side availability and response metrics, and provided centralized dashboards and alerting for web operations. The configuration focused on continuous telemetry collection, metric visualization, and rule based alerts consistent with Application Performance Management workflows.
Operational ownership is centered on the city's IT and web operations function, with dashboards used for incident detection and routine monitoring of the municipal website. The deployment emphasizes lightweight instrumentation suitable for a small municipal IT organization, enabling ongoing monitoring of uptime, page load performance, and key application metrics. Governance included configuration of monitoring rules and dashboard access, enabling centralized visibility into the website via Microsoft Azure Monitor.
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Riverbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Riverbank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||